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Bad bagels, rude staff
Tripadvisor用户
Bad bagels, rude staff
Panera Bread的点评
点评：Worst bagel ever. I can't eat bagels that are too soft, they give me an upset stomach and constipation. I asked for it to be toasted to where you can tell it is toasted but not burned. If the outside is crisp but the inside is still a little soft it is best for my digestion. The bagel was solid brown around almost every part of the sides on 1 piece, not as bad on the other. I asked for it to be remade; the 2nd was worse, but at least 1 of those pieces would have been edible. They refused to remake again, which I understand, but they had already thrown the original in the trash, which should not have been done as I would have been happy with the better 1/2 of each. I was also told when 2nd one was too soft that once I had touched it to remove the burned piece that they couldn't retoast it as I had touched it-- yet she made it for me with no gloves on!!! So I used their microwave to try & get it harder but the outside was still soft (although edges weren't too bad as I'd cut them off), but the inside became rubbery. I ate it that way-- now my stomach is killing me & I can't go to the bathroom. I'll probably feel this way for the next 2 days or so, that's how long it usually lasts. Adding insult to injury-- the 20 year old front end manager lied and told me she was the store manager (I asked to speak to the manager and she said "me", so I asked for store manager and she said "I told you it's me"), and said I should go home and make it myself-- I don't currently have a working toaster and no funds to buy one. Was just really rude to me all around, am going to complain directly to corporate, no reason to report her to her manager who will probably think it was ok for her to tell me she was the store manager. This is a bad location all around anyway, rude staff and you always have to ask them for almond milk for your coffee as they keep it behind the counter. They always have to add it 2 or 3 times. They certainly have no problem touching something that I have touched when passing my cup back and forth!
翻译：有史以来最糟糕的百吉饼。我不能吃太软的百吉饼，它们会让我胃部不适和便秘。我要求将其烘烤到可以看出它已烘烤但未燃烧的程度。如果外面酥脆但里面还是有点软，那对我的消化是最好的。一块百吉饼的两边几乎每个部分都是纯棕色的，另一块则没有那么糟糕。我要求重制它；第二个更糟，但其中至少有 1 个可以食用。他们拒绝再次翻拍，我理解，但他们已经把原版扔进了垃圾桶，这是不应该做的，因为我会对每个更好的 1/2 感到满意。我还被告知，当第二个太软时，一旦我触摸它以去除烧焦的部分，他们就无法像我触摸它那样重新烘烤它——但她没有戴手套就为我做了！！！所以我用他们的微波炉试着让它变硬，但外面仍然很软（虽然边缘还不错，因为我把它们切掉了），但里面变得像橡胶一样。我就是这样吃的——现在我的胃快要死了，我不能去洗手间。在接下来的 2 天左右，我可能会有这种感觉，这就是它通常会持续的时间。雪上加霜——这位 20 岁的前端经理撒谎并告诉我她是商店经理（我要求与经理交谈，她说“我”，所以我要求商店经理，她说“我告诉过你是我”），并说我应该回家自己做——我目前没有可用的烤面包机，也没有资金购买。对我真的很粗鲁，我要直接向公司投诉，没有理由向她的经理举报她，经理可能会认为她可以告诉我她是商店经理。无论如何，这是一个糟糕的位置，粗鲁的工作人员，你总是不得不向他们要杏仁奶来喝咖啡，因为他们把杏仁奶放在柜台后面。他们总是要添加 2 或 3 次。当我来回传递杯子时，他们触摸我触摸过的东西当然没有问题！
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