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Great location but safety is an ISSUE
Hampton Inn & Suites Tallahassee Capitol - University的点评
点评：Yes, this hotel is clean, it’s in a great location to CollegeTown and both campuses but it’s parking lot is not safe. As a woman, I can’t stay there again until they increase security.
I arrived in the early morning hours on a Thursday with my niece. At the front entrance , I was met by a homeless man asking to clean my windshield. He was hanging out by the pool. Very nice gentleman but … I was still scared.
I enter the portico, it’s locked unless you have a room key. As I approach, another homeless couple join me to say they need to use the restroom. No sign of a Hilton employee. They pick up the “after hours” phone and call for admittance. I’m waiting in there with my niece locked into the car while I check in. Front desk gentleman finally appears behind front desk and let’s us in. I ask if they have security and explain what happened, he says no. Shared I was pretty scared. He checks me in and goes to the back office. Now I have to park my car in the lot and walk in by myself, I don’t consider that good service. That’s “I don’t care” service. He could have walked out to the front door and gave me the security to know someone was watching out for my safety while I park my car. Nope just headed to the back office. Unacceptable. I’m Hilton Honors and have stayed here before but not again.
Until there is more concern for guests safety, I’ll stay at one of the other many hotels in Tallahassee.
I arrived in the early morning hours on a Thursday with my niece. At the front entrance , I was met by a homeless man asking to clean my windshield. He was hanging out by the pool. Very nice gentleman but … I was still scared.
I enter the portico, it’s locked unless you have a room key. As I approach, another homeless couple join me to say they need to use the restroom. No sign of a Hilton employee. They pick up the “after hours” phone and call for admittance. I’m waiting in there with my niece locked into the car while I check in. Front desk gentleman finally appears behind front desk and let’s us in. I ask if they have security and explain what happened, he says no. Shared I was pretty scared. He checks me in and goes to the back office. Now I have to park my car in the lot and walk in by myself, I don’t consider that good service. That’s “I don’t care” service. He could have walked out to the front door and gave me the security to know someone was watching out for my safety while I park my car. Nope just headed to the back office. Unacceptable. I’m Hilton Honors and have stayed here before but not again.
Until there is more concern for guests safety, I’ll stay at one of the other many hotels in Tallahassee.
翻译：是的，这家酒店很干净，位置优越，距离大学城和两个校区都很近，但停车场不安全。作为一名女性，在他们加强安全措施之前我不能再呆在那里。
我和侄女在星期四清晨到达。在前门，我遇到了一个无家可归的人，要求清洁我的挡风玻璃。他正在泳池边闲逛。非常好的绅士，但是……我还是很害怕。
我进入门廊，除非你有房间钥匙，否则它是锁着的。当我走近时，另一对无家可归的夫妇跟我一起说他们需要使用洗手间。没有希尔顿员工的迹象。他们拿起“下班后”的电话并要求入场。当我登记入住时，我在那里等着，我的侄女被锁在车里。前台绅士终于出现在前台后面，让我们进去。我问他们是否有保安并解释发生了什么，他说没有。分享我很害怕。他帮我办理了入住手续，然后去了后台。现在我必须把车停在停车场然后自己走进去，我不认为这样的服务很好。这就是“我不在乎”的服务。他本可以走到前门并为我提供安全保障，让我知道在我停车时有人在保护我的安全。没有，只是去了后台。不可接受的。我是希尔顿荣誉客会会员，以前曾住过这里，但没有再住过。
在更加关注客人安全之前，我将入住塔拉哈西其他众多酒店之一。
我和侄女在星期四清晨到达。在前门，我遇到了一个无家可归的人，要求清洁我的挡风玻璃。他正在泳池边闲逛。非常好的绅士，但是……我还是很害怕。
我进入门廊，除非你有房间钥匙，否则它是锁着的。当我走近时，另一对无家可归的夫妇跟我一起说他们需要使用洗手间。没有希尔顿员工的迹象。他们拿起“下班后”的电话并要求入场。当我登记入住时，我在那里等着，我的侄女被锁在车里。前台绅士终于出现在前台后面，让我们进去。我问他们是否有保安并解释发生了什么，他说没有。分享我很害怕。他帮我办理了入住手续，然后去了后台。现在我必须把车停在停车场然后自己走进去，我不认为这样的服务很好。这就是“我不在乎”的服务。他本可以走到前门并为我提供安全保障，让我知道在我停车时有人在保护我的安全。没有，只是去了后台。不可接受的。我是希尔顿荣誉客会会员，以前曾住过这里，但没有再住过。
在更加关注客人安全之前，我将入住塔拉哈西其他众多酒店之一。
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