horrible beds, dirty, no linens, rude staff, poorly maintained building
SpringHill Suites by Marriott Tallahassee Central的点评
点评:seriously one of the worst hotels we have ever stayed at. The deadbolt on the door didn't work properly and when addressing it with the front desk person she said "the building is old, it's gonna happen" --wrong answer, the lock should work regardless of the age of the building. She suggested to jiggle the handle--ok what happens when it just doesn't work and you can't get in/out of your room???? We should have left then as it only got worse.
The beds was horrible-springs literally poking into your back. We went to Target and purchased 2 mattress toppers to make it the 2nd night. there were also stains on the side of the bed that may have been blood. the ceiling looked like it might fall in and was poorly patched. the shower glass was loose, which is a safety hazard. the wall paper was coming off the wall. the curtain was coming down. We stopped at the front desk the 2nd night to get a sheet to cover purchased mattress topper and also asked for extra wash clothes. The girl didn't care that we had to purchase mattress topper and offered no apology for our experience. sheets were provided however the girl said they were out of clean wash clothes-offered no solution. There was only 3 wash clothes in the room--why if there is room for 6 people to sleep?? We only had 3 people, but if they aren't going to clean the rooms daily, at least have them available if someone wants one or put extra in the rooms. I do not appreciate having to use a dirty wash cloth the 2nd day after being out sweating and gross at a softball tournament. We would have just checked out and went somewhere else, however we were on a tight schedule and didn't have time to do this. the only good thing was the AC worked decently, however the controls had a sign taped over them that they didn't work. all staff we encounter were completely unhelpful and didn't care that there was an issue--go work somewhere else! summary--.horrible beds, dirty, no linens, rude staff, poorly maintained building we travel regularly for work and sports. we will think twice before staying at a Marriott anywhere, and will definitely never stay at this location ever again.
room 203--don't do it
翻译:说真的,这是我们住过的最差的酒店之一。门上的锁栓不能正常工作,当与前台人员讨论这个问题时,她说“这栋楼很旧,会发生这种情况”——答案是错误的,无论楼龄多长,锁都应该能用。她建议摇动把手——好吧,如果它就是不起作用,你无法进出房间,会发生什么?我们应该离开,因为情况只会变得更糟。
床很糟糕——弹簧真的会戳到你的背。我们去 Target 买了 2 个床垫罩,准备第二天晚上住。床边还有污渍,可能是血迹。天花板看起来可能会掉下来,而且修补得很差。淋浴玻璃松动,存在安全隐患。墙纸从墙上掉下来了。窗帘要掉下来了。第二天晚上,我们在前台停下来拿了一条床单来盖住买的床垫罩,还要求额外的洗衣服。女孩不在乎我们必须购买床垫罩,也没有为我们的经历道歉。床单是提供的,但女孩说没有干净的洗衣服了,也没有提供任何解决方案。房间里只有 3 件洗衣服——如果有 6 个人睡觉的空间,为什么还要提供呢?我们只有 3 个人,但如果他们不打算每天打扫房间,至少要为有人需要的人准备一些,或者在房间里多放一些。我不喜欢在参加垒球比赛后第二天还要用脏毛巾洗澡。我们本来应该退房去其他地方,但我们的时间很紧,没有时间这样做。唯一的好处是空调运行良好,但是控制器上贴着一个标志,上面写着它们不工作。我们遇到的所有员工都完全没有帮助,也不关心有什么问题——去其他地方工作吧!总结——床很糟糕,很脏,没有床单,员工粗鲁,大楼维护不善,我们经常出差和运动。我们会在入住万豪酒店之前再三考虑,绝对不会再住这个地方。
203 房间——千万不要住这里