点评:Unfortunately I had to give Colab a poor rating. The service was horrible tonight. Our server definitely needs more training on customer service skills. The happy hour till 6:30 on $5 Martinis is a joke!! It took 45 minutes to bring our drinks out , we tried to order a second round so we could make the cut off knowing it takes 45 minutes and we were told NO!! Our food came out separately from each other, one of us didn’t even get the entree we ordered because the server forgot to enter it, and she didn’t even apologize. Mandatory 20% tip on parties of 5 or more, which would be okay, we typically tip more, however our server didn’t deserve 10%.
The entire staff looked overwhelmed with the evenings guest capacity. We witnessed people leaving after waiting several minutes with no service.
We won’t return.. To the Owner.. maybe run your “Happy Hour” on slower days or limit the martinis to a special menu of 2-3 to choose from. Or bartender’s are not equipped to take a rush during busy hours.
翻译:不幸的是我不得不给 Colab 一个差评。今晚的服务很糟糕。我们的服务员肯定需要更多的客户服务技能培训。 6:30 之前的欢乐时光 5 美元马提尼酒简直就是个笑话!花了 45 分钟才把我们的饮料端出来,我们试图点第二轮,这样我们就可以在知道需要 45 分钟的情况下完成,但我们被告知不!我们的食物是分开的,我们中的一个人甚至没有得到我们点的主菜,因为服务员忘记输入它,而且她甚至没有道歉。 5 人或以上的团体必须支付 20% 的小费,这没关系,我们通常会给更多的小费,但我们的服务员不值得 10%。
整个工作人员看起来都对晚上的客人容量感到不知所措。我们目睹人们在等待几分钟后离开而没有任何服务。
我们不会回来.. 业主.. 也许可以在较慢的日子里享受“欢乐时光”,或者将马提尼酒限制为 2-3 种特殊菜单可供选择。或者调酒师没有能力在繁忙时间赶时间。