点评:This Hampton Inn definitely hurts the Hilton brand. I've stayed here before., once while it was being renovated and two previous stays after the renovation. First, this hotel is very conveniently located off I-95 in Sarasota, with two good options for dining within the area of the hotel. This hotel is a short 10 minute drive from the UTC Mall with loads of good dining and shopping options. This is where it ends...The cheap shabby renovation leaves one with the feeling of "glad I only booked one night. The staff is disinterested that you chose this Hampton and the morning desk person looked a wreck and really was left me wondering what Hampton Inn owner would hire such a person. This hotel did not provide half and Half at breakfast, There was only the unhealthy, crappy tasting, non dairy creamer, the kitchen person did not speak a word of English, so I asked the person at the desk about this item that every Hampton I've stayed has. She gave me the absurd and outlandish, not to mention intelligence challenging answer that the increased cost of half and half prohibited the hotel from serving this. Are you serious, the rates at this hotel are well over S200.00 per night for a minimal king room. Given the raised rates, the cost of half and half (which by the way is about the same price of the non dairy creamers) cannot really be the reason for not providing this product . So perhaps you'll remove butter from the menu next. This person cannot be qualified in this position.
Given the flimsy motel ambience, the poor inattentive staff and foolish excuses for shortcomings, stay somewhere else. There are many better options nearby. As a Hiltom Honors member, Hamptons like this shake my confidence in the Hilton brand.
翻译:这家汉普顿酒店无疑损害了希尔顿品牌。我以前住过这里,一次是在酒店装修期间,两次是在装修后。首先,这家酒店位于萨拉索塔 I-95 高速公路旁,位置非常便利,酒店附近有两个不错的餐饮场所。这家酒店距离 UTC 购物中心仅 10 分钟车程,那里有很多不错的餐饮和购物场所。事情就到此为止了……廉价而简陋的装修让人感觉“庆幸我只订了一晚”。员工们对你选择这家汉普顿酒店不感兴趣,早班前台的工作人员看上去精神涣散,这让我很纳闷汉普顿酒店的老板会雇佣这样的人。这家酒店早餐不提供半乳半奶,只有不健康、味道难闻的非乳制奶精,厨房工作人员一句英语都不会说,所以我问前台工作人员,我住过的每个汉普顿酒店都有这种东西。她给了我一个荒谬而古怪的答案,更不用说挑战智力的答案,半乳半奶的价格上涨,酒店无法提供这种东西。你是认真的吗,这家酒店一间最小的特大号床房每晚的价格远远超过 200 新元。考虑到涨价,半乳半奶的价格(顺便说一下,这大约是非乳制奶精的价格)不可能成为不提供这种产品的理由。所以也许你下次会从菜单中删除黄油。这个人不适合这个职位。
鉴于汽车旅馆的氛围很差、员工服务态度差、为缺点找的借口很愚蠢,请换一家住。附近有很多更好的选择。作为希尔顿荣誉会员,像这样的汉普顿酒店动摇了我对希尔顿品牌的信心。