点评:Every time I go to the university parkway location, it is a wait, wait and wait.
Today, as I always do, I ordered before I arrived. Ordered a pot roast sandwich. Was told it would be ready within a minute or two at most. wrong. Arrived about 3 minutes later. Waited outside for 15 minutes. Then went in store and found the reason for the delay. Employees leaning against the counter with several cars waiting outside for their order.
I was a General Manager of a restaurant for many years. Motto: If you can lean you can clean. yet this is clearly not applied at this restaurant. I would have never tolerated my employees to just stand around doing nothing, especially when I have customers sitting in their car waiting.
Manager was very stressed, nice and offered coupons. The whole time I was thinking WHY would I come back to wait? No thank you.
The couple of employees that I did speak to seem to have an attitude. Did not smile and was even asked to pay when I had already paid.
I am not asking anything from you. I will not be back to this location EVER!
翻译:每次去大学公园路的位置,都是等啊等啊等。
今天,和往常一样,我在到达之前就下了订单。点了锅烤三明治。被告知它最多会在一两分钟内准备好。错误的。大约3分钟后到达。在外面等了15分钟。然后去店里查了一下延误的原因。员工靠在柜台上,几辆汽车在外面等着他们的订单。
我曾担任一家餐厅的总经理多年。座右铭:如果你能倾斜,你就能清洁。但这显然不适用于这家餐厅。我绝不会容忍我的员工无所事事地站在一旁,尤其是当我有顾客坐在他们的车里等待时。
经理压力很大,很好,并提供了优惠券。我一直在想为什么我要回来等待?不,谢谢。
与我交谈过的那对员工似乎有一种态度。没有微笑,甚至在我已经付款时被要求付款。
我没有向你要任何东西。我永远不会回到这个位置!