点评:Only reason I’m leaving even a 3* review is because of Lori who without her I don’t think we would have any service expect for our initial drink order and food.
We have been coming here a few times a month as a family. Which is not cheap to begin with. We usually have great service and a great experience. Today was not the case.
Our server a male with dark facial hair and mustache was our server. (Never introduced himself so I couldn’t even tell you his name) was serving us. We sat without drink refills and 3 kids for approx 30 mins and was only asked 1 time once our food came out if we needed anything. Never asked if we needed box’s even though we were just sitting there with hot and restless kids waiting for our server to ask if we needed drinks or box’s. He was too busy talking to the female waitresses at the bar on the other side of the restaurant or just no where to be found. Mind you it was 95 degrees outside.
Lori thankful kept checking in but it was not her job too but she saw we were being ignored so her attentiveness was appreciated.
Once we get the bill tip was already included which if anything it should have gone to LORI not the ghost who was just there to take a food order and collect his 20% tip he did nothing to work for.
Unfortunately if you’re going to spend the kind of money it takes to go here I’d now tell you to save it and go to one of the many other waterview restaurants in the area. I think this will be our last visit here
翻译:我之所以要给这家餐厅打三星评价,完全是因为Lori。如果没有她,我想除了我们最初点的饮料和食物之外,我们不会得到任何服务。
我们全家每个月都会来这里几次。这本来就不便宜。我们通常都能享受到很棒的服务和体验。今天的情况并非如此。
我们的服务员是一位留着深色胡须和小胡子的男性。(他从未自我介绍,所以我甚至无法告诉你他的名字)在为我们服务。我们和3个孩子在那里坐了大约30分钟,没有续杯饮料,只有食物上来后服务员问过我们是否需要什么。服务员从来没有问过我们是否需要外带,尽管我们只是和又热又焦躁的孩子坐在那里,等着服务员问我们是需要饮料还是外带。他要么忙着和餐厅另一边吧台的女服务员聊天,要么就是找不到他。要知道,外面温度高达95华氏度(约35摄氏度)。
洛里感激不尽,一直在跟我们打招呼,但这也不是她的工作,但她看到我们被忽视了,所以她的细心还是值得赞赏的。
我们拿到账单后,小费已经包含在内了,如果真要算的话,应该给洛里,而不是那个鬼鬼祟祟的家伙,他只是在那里点餐,然后收取他那20%的小费,他根本没干什么工作。
不幸的是,如果你打算花这么多钱来这里,我现在建议你省着点,去附近其他的海景餐厅。我想这应该是我们最后一次来这里了。