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Horrible Service..needs a deep clean
万怡酒店 by Marriott 彭萨科拉 I-10 西的点评
点评：This was our 4th or 5th time staying at this location. The first time we were treated poorly by Eldrick at the front desk and ignored it thinking he was just having a bad day. The next few times we did not have to deal with him. When we checked in this time he checked us in. We were not greeted just asked for the last name, credit card and DL. I informed him there were several reservations and he flat out said I don’t see them please move to the side so I can take care of these other people. My mother also had a room and I said NO she has a room too so you will serve her while I look up the reservation numbers for my brother’s room. We finally were checked in for all four rooms and were told that there would be no room service each day and if we needed clean towels to bring the dirty ones down to the front desk to exchange for new ones. I have stayed in plenty marriott hotels from the courtyard to the Springhill to the W, to the Westin to the Ritz Carlton, we have stayed at them all. Even at 200.00 a night we have never been asked to bring the dirty towels to the front desk to get clean ones.
Not only were the rooms not serviced daily. The hotel overall is dirty. The trash can in the front of the hotel was overflowing, the elevators were filthy and bathroom in the room was half clean. The shower still had hair in it and the floor was super sticky so we asked for the shower to be cleaned and floor cleaned again.
This hotel has gone down pretty fast. Won’t be staying there again.
Not only were the rooms not serviced daily. The hotel overall is dirty. The trash can in the front of the hotel was overflowing, the elevators were filthy and bathroom in the room was half clean. The shower still had hair in it and the floor was super sticky so we asked for the shower to be cleaned and floor cleaned again.
This hotel has gone down pretty fast. Won’t be staying there again.
翻译：这是我们第 4 次或第 5 次住在这个位置。我们第一次在前台受到 Eldrick 的恶劣对待，并认为他只是度过了糟糕的一天而忽略了它。接下来的几次我们不必对付他。这次我们入住时，他帮我们办理了入住。我们没有受到欢迎，只是被问到姓氏、信用卡和 DL。我告诉他有几个保留意见，他直截了当地说我没看到他们请移到一边，这样我就可以照顾其他人了。我妈妈也有一个房间，我说不，她也有一个房间，所以当我查找我兄弟房间的预订号码时，你会为她服务。我们终于登记入住了所有四个房间，并被告知每天将没有客房服务，如果我们需要干净的毛巾，请将脏毛巾带到前台换新毛巾。我住过很多万豪酒店，从庭院到斯普林希尔到 W，到威斯汀到丽思卡尔顿，我们都住过。即使在每晚 200.00，我们也从未被要求将脏毛巾带到前台以获得干净的毛巾。
不仅房间没有每天打扫。酒店整体很脏。酒店前面的垃圾桶满溢，电梯很脏，房间里的浴室也很干净。淋浴间仍然有头发，地板非常粘，所以我们要求清洁淋浴间并再次清洁地板。
这家酒店倒闭得很快。不会再呆在那里。
不仅房间没有每天打扫。酒店整体很脏。酒店前面的垃圾桶满溢，电梯很脏，房间里的浴室也很干净。淋浴间仍然有头发，地板非常粘，所以我们要求清洁淋浴间并再次清洁地板。
这家酒店倒闭得很快。不会再呆在那里。
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