点评:We dined at the Lauderhill branch, there were some good things about it but overall it was an average experience. Staff here don’t work as a team, they only do “their tables” so if a customer needs something and someone is free, they will ignore you and leave you to wait until “your waitress” can take care of you. Very poor behaviour but I believe this is the management’s fault that allows staff not to work together. Our waitress Valentina tried hard but she was obviously tired and this affected her service. She recommended nice Margaritas which were excellent (we had 5 by the time we left). The steak (rib eye) was good but it had an overpowering artificial taste of smoke, is it really needed? The chorizo and morcilla were clearly reheated and lukewarm, the arepa dry and cold. Tres Leches was good. Food is delivered on a trolley which is quite unprofessional and pure laziness (plus food gets cold) again this is fault of the management. The best part here is the atmosphere, a lively dining room with good music that makes it quite enjoyable.
翻译:我们在 Lauderhill 分店用餐,这里有一些不错的地方,但总的来说,这是一次普通的体验。这里的员工不作为一个团队工作,他们只做“他们的桌子”,所以如果顾客需要什么而有人有空,他们会不理你,让你等到“你的女服务员”可以照顾你。行为很差,但我认为这是管理层的错,导致员工无法一起工作。我们的女服务员瓦伦蒂娜很努力,但她显然很累,这影响了她的服务。她推荐了很棒的玛格丽塔酒(我们离开时喝了 5 杯)。牛排(肋眼牛排)很好,但它有一种强烈的人造烟味,真的需要吗?香肠和 morcilla 明显重新加热且不冷不热,arepa 干冷。 Tres Leches 很好。食物是用手推车送来的,这很不专业,而且纯粹是懒惰(再加上食物变冷了),这又是管理层的错。这里最好的部分是气氛,一个热闹的餐厅,配上美妙的音乐,让人非常愉快。