点评:Specializing in yacht delivery, we visit numerous restaurant venues throughout the delivery route all over the country: at times resulting in extended time periods.
This restaurant was in my opinion, a mistake.
Our terribly rude server (JoJo) presented many shortcomings: we were fortunate to have a table next to us with 6 guests that were seated after we ordered, we could compare that server to ours, he was a polar opposite to our server.
For example, he explained the specials of the day: our server, JoJo never did, he asked if they wanted fresh cracked pepper, not ours, he asked if he could replenish their bread, we were not so lucky.
Beyond the lack of service, we ordered the fish of the day, it was fishy in scent in addition to taste, alternatively, we ordered chicken piccata and chicken saltimbocca.
A brief time later the owner appeared at the table, instead of apologizing for a less than satisfactory experience; he indicated that they receive consistent deliveries, essentially leaving us feel as if we made a mistake in complaining.
Historically we've owned 4 restaurants in a different state and understand that it's the most challenging of all retail sectors, especially at present day.
I also understand that restaurants aren't permitted to purchase seafood products from the local fisherman and are required to purchase from sanctioned purveyors,
Sysco, Local Seafood Distributors etc. in most cases the products are consistent, although there is a possibility the freshness can vary on occasion and the restaurant owner has no power with products being shipped.
翻译:我们专门从事游艇运送,在全国各地的运送路线上访问过许多餐厅场所:有时会导致时间延长。
在我看来,这家餐厅是一个错误。
我们非常粗鲁的服务员(JoJo)表现出许多缺点:我们很幸运,旁边的桌子有 6 位客人,我们点完餐后才入座,我们可以将那个服务员与我们的服务员进行比较,他与我们的服务员截然相反。
例如,他解释了当天的特色菜:我们的服务员 JoJo 从来没有这样做过,他问他们是否想要新鲜的碎胡椒,而不是我们的,他问他是否可以补充他们的面包,我们没那么幸运。
除了缺乏服务外,我们点了当天的鱼,除了味道之外,还有鱼腥味,或者我们点了鸡肉皮卡塔和鸡肉意式咸肉卷。
过了一会儿,老板出现在桌边,他没有为不令人满意的体验道歉;他表示他们收到的送货服务一直很稳定,这让我们觉得我们抱怨是错误的。
我们以前在不同的州拥有 4 家餐厅,并且知道这是所有零售行业中最具挑战性的,尤其是在当今。
我还知道,餐厅不允许从当地渔民那里购买海鲜产品,必须从受批准的供应商、
Sysco、当地海鲜经销商等处购买。在大多数情况下,产品是一致的,尽管有时新鲜度可能会有所不同,而且餐厅老板无权控制产品的运输。