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Second visit in a row we hated the service
Tripadvisor用户
Second visit in a row we hated the service
The Brass Tap的点评
点评：Been awhile since we stopped at this establishment after a poor experience previously. Stopped in about 6pm and waited patiently to speak to a server and inquire if we just find a sest or wait to be seated. One after the other the three servers walking around would pass us by without the slightest acknowledge of our standing there, even with the fact my wife was standing there holding on to her walker. After waiting, I decided to walk around and see if there were any tables available, and there were a few high tops, but my wife is unable to sit in such a high chair and as a server went by I asked if there were any other tables available. Her only response was, "we're busy" and walked off.
Well if followed suit, and walked out. This is the second time in a row we have visited this location and both times the servers are distracted or I dont know maybe just dont care to offer you any assistance. And yes, I agree servers have a hard job, but it doesnt take a herculean effort to ask someone if they need assistance, and yes I hold the owners of this establishment responsible to not provide their customers a service they might expect.
Im sure the owners will not even bother to look at, much less try to address these complaints, so plan your visit accordingly.
Well if followed suit, and walked out. This is the second time in a row we have visited this location and both times the servers are distracted or I dont know maybe just dont care to offer you any assistance. And yes, I agree servers have a hard job, but it doesnt take a herculean effort to ask someone if they need assistance, and yes I hold the owners of this establishment responsible to not provide their customers a service they might expect.
Im sure the owners will not even bother to look at, much less try to address these complaints, so plan your visit accordingly.
翻译：自从我们在经历了一次糟糕的经历后停在这家酒店已经有一段时间了。在下午 6 点左右停下来，耐心地等待与服务器交谈，询问我们是否只是找到一个 sest 或等待就座。一个接一个地走来走去的三台服务器会从我们身边经过，丝毫没有意识到我们站在那里，即使我的妻子站在那里拿着她的助行器。等了之后，我决定四处走走，看看有没有桌子，有几张高脚椅，但是我妻子不能坐这么高的椅子，当服务员经过时，我问还有没有其他的可用的表。她唯一的回答是，“我们很忙”然后走开了。
好吧，如果照做，走了出去。这是我们连续第二次访问该位置，两次服务器都分心或者我不知道也许只是不想为您提供任何帮助。是的，我同意服务员的工作很辛苦，但询问某人是否需要帮助并不需要付出巨大的努力，是的，我认为这家机构的所有者有责任不向他们的客户提供他们可能期望的服务。
我相信业主甚至不会费心去看看，更不用说尝试解决这些投诉了，所以请相应地计划您的访问。
好吧，如果照做，走了出去。这是我们连续第二次访问该位置，两次服务器都分心或者我不知道也许只是不想为您提供任何帮助。是的，我同意服务员的工作很辛苦，但询问某人是否需要帮助并不需要付出巨大的努力，是的，我认为这家机构的所有者有责任不向他们的客户提供他们可能期望的服务。
我相信业主甚至不会费心去看看，更不用说尝试解决这些投诉了，所以请相应地计划您的访问。
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