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Sketchy practices !!!! Place to avoid
Tripadvisor用户
Sketchy practices !!!! Place to avoid
Boteco Restaurant的点评
点评：A place to be avoided. This establishment is a lie. I will start with the different prices they charge you comparing to the ones on the menu. They say this is a credit card fee and if we want to the prices showing on the menu, we must pay cash. This is insane. I don’t care if there is a credit card fee or not. Prices must be final. Saying there is a tiny note on the menu and at the door saying about this 4% fee over regular prices doesn’t make any better.
They charged us for cover fee. We arrived at the establishment 2 hours before the singer started to play. We were seated outside and far away from any entertainment. We never meant to go to this restaurant to listen music but to drink and to eat. We were never told about any cover fee. If this is a practice every Friday, it should be mentioned when we got there. My wife arrived just 30 minutes before we leave and she was also charged for this cover fee. This is an absurd.
When we got there, we were told kids eat for free when ordering kids menu. They had chicken nuggets with fries as one of the options, we ordered just fries and to our Suprisse, they charged us for the fries by saying just fries was not at the menu. It makes no sense.
Including 18% TIP in the check for parties with less than 6 people is against the LAW. Not giving the chance to clients to choose the amount to be tipped is totally wrong. I am not saying the server didn’t deserve the tip, but the practice of not giving us the option is unacceptable.
I am not complaining about the money spent or some extra dollars included in the bill but for the horrible behavior from management.
As a local Brazilian living in town for almost 10 years, I have visited countless restaurants, and I can tell places like that don’t last long.
Reviewing a restaurant should be about its food and not about sketchy practices and poor service.
Won’t be coming back !!!!!!!!!!!
They charged us for cover fee. We arrived at the establishment 2 hours before the singer started to play. We were seated outside and far away from any entertainment. We never meant to go to this restaurant to listen music but to drink and to eat. We were never told about any cover fee. If this is a practice every Friday, it should be mentioned when we got there. My wife arrived just 30 minutes before we leave and she was also charged for this cover fee. This is an absurd.
When we got there, we were told kids eat for free when ordering kids menu. They had chicken nuggets with fries as one of the options, we ordered just fries and to our Suprisse, they charged us for the fries by saying just fries was not at the menu. It makes no sense.
Including 18% TIP in the check for parties with less than 6 people is against the LAW. Not giving the chance to clients to choose the amount to be tipped is totally wrong. I am not saying the server didn’t deserve the tip, but the practice of not giving us the option is unacceptable.
I am not complaining about the money spent or some extra dollars included in the bill but for the horrible behavior from management.
As a local Brazilian living in town for almost 10 years, I have visited countless restaurants, and I can tell places like that don’t last long.
Reviewing a restaurant should be about its food and not about sketchy practices and poor service.
Won’t be coming back !!!!!!!!!!!
翻译：一个要避免的地方。这个机构是一个谎言。我将从他们向您收取的与菜单上的价格不同的价格开始。他们说这是信用卡费用，如果我们想要菜单上显示的价格，我们必须支付现金。疯了吧。我不在乎是否有信用卡费用。价格必须是最终的。说菜单上有一张小纸条，门口说这比正常价格高 4% 的费用并没有任何改善。
他们向我们收取保险费。我们在歌手开始演奏前 2 小时到达现场。我们坐在外面，远离任何娱乐场所。我们从来没有打算去这家餐厅听音乐而是喝酒和吃饭。我们从未被告知任何保险费。如果这是每周五的惯例，我们到达那里时应该提及。我的妻子在我们离开前 30 分钟到达，她也被收取了这笔保险费。这是荒谬的。
当我们到达那里时，我们被告知孩子们在订购儿童菜单时可以免费用餐。他们有炸鸡块和炸薯条作为选择之一，我们只点了炸薯条和我们的 Suprisse，他们向我们收取炸薯条的费用，说菜单上没有炸薯条。这没有道理。
在少于 6 人的团体的支票中包括 18% 的 TIP 是违法的。不让客户有机会选择给小费的金额是完全错误的。我并不是说服务器不值得小费，但不给我们选择权的做法是不可接受的。
我不是在抱怨花费的钱或账单中包含的一些额外美元，而是抱怨管理层的可怕行为。
作为在城里生活了将近 10 年的当地巴西人，我去过无数的餐馆，我可以说这样的地方不会长久。
评价一家餐馆应该是关于它的食物，而不是粗略的做法和糟糕的服务。
不会回来了!!!!!!!!!!!!
他们向我们收取保险费。我们在歌手开始演奏前 2 小时到达现场。我们坐在外面，远离任何娱乐场所。我们从来没有打算去这家餐厅听音乐而是喝酒和吃饭。我们从未被告知任何保险费。如果这是每周五的惯例，我们到达那里时应该提及。我的妻子在我们离开前 30 分钟到达，她也被收取了这笔保险费。这是荒谬的。
当我们到达那里时，我们被告知孩子们在订购儿童菜单时可以免费用餐。他们有炸鸡块和炸薯条作为选择之一，我们只点了炸薯条和我们的 Suprisse，他们向我们收取炸薯条的费用，说菜单上没有炸薯条。这没有道理。
在少于 6 人的团体的支票中包括 18% 的 TIP 是违法的。不让客户有机会选择给小费的金额是完全错误的。我并不是说服务器不值得小费，但不给我们选择权的做法是不可接受的。
我不是在抱怨花费的钱或账单中包含的一些额外美元，而是抱怨管理层的可怕行为。
作为在城里生活了将近 10 年的当地巴西人，我去过无数的餐馆，我可以说这样的地方不会长久。
评价一家餐馆应该是关于它的食物，而不是粗略的做法和糟糕的服务。
不会回来了!!!!!!!!!!!!
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