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Completely mismanaged…
Chris W
Completely mismanaged…
Wailulu Bar & Grill的点评
点评：Went for dinner to try this relatively new seemingly attractive on-property dining location. Used the WDW app to join the waitlist as a party of two with an estimated wait time of 10 minutes. This seemed odd given that the restaurant was less than half full, but whatever. While waiting we heard others being told of wait times up to 45 minutes for a still half empty restaurant. When finally called after nearly 20 minutes we were offered a four-top table in a busy inside area which we declined. We told the hostess this was odd given that numerous tables for two were clearly available. The response we received was that nothing was available now. When we pressed the matter we were told it would be an additional 20 to 25 minute wait for a still half empty restaurant. We simply went elsewhere. Clearly a half empty restaurant at peak dinner time is a bad sign as is telling people literally looking at a half empty restaurant there is up to a 45 minute wait. The restaurant may be relatively new, but these issues should have long since been worked out. I can only imagine what a half empty restaurant at peak dinner time does to profitability. Good luck with that.
翻译：去这家相对较新、看似很有吸引力的酒店内餐厅吃晚餐。使用 WDW 应用程序加入了等候名单，我们两人一组，预计等待时间为 10 分钟。考虑到餐厅的客满率还不到一半，这似乎有些奇怪，但不管怎样。在等待的时候，我们听到其他人被告知餐厅仍然空着一半，但等待时间长达 45 分钟。将近 20 分钟后，我们终于接到电话，他们为我们提供了一个位于内部繁忙区域的四人桌，但我们拒绝了。我们告诉女服务员这很奇怪，因为有很多两人桌可用。我们收到的回复是现在没有空位。当我们继续追问时，他们告诉我们仍然空着一半的餐厅还需要再等 20 到 25 分钟。我们只好去了其他地方。显然，在晚餐高峰时段餐厅空着一半是一个不好的信号，就像告诉人们看着半空的餐厅需要等待 45 分钟一样。这家餐厅可能相对较新，但这些问题早就应该解决了。我只能想象晚餐高峰期餐厅半空的情况会对盈利造成怎样的影响。祝你好运。
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