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奥兰多东部/UCF区万豪TownePlace Suites酒店的点评
点评：My husband and I have spent the last 10 weeks at this hotel because my husband got relocated for work. During our time at the hotel, we really felt the staff made our visit feel like we were at our home, away from home. The employees are very friendly and always welcomed us, including our puppy, no matter how many times we walk in or out of the lobby each day. Though the staff overall is superb, there were a few employees who went above and beyond during our stay and I’d like to highlight who they were.
Jessica - Works greeting guests at the front desk in the lobby. Jessica was by far the most lovely employee. She was always so joyful and kind to us! Each night she would bake cookies for the guests, and as time went on, she knew my husband and I absolutely loved her hot and freshly baked cookies. So, she took the initiative upon herself to call our room (on occasion) and let us know she just took some hot cookies out of the oven, and even offered to bring them to our room. She was very personable, selfless, and kind!
Lisabeth - She serviced and cleaned our room each day. She too was always so friendly, especially to our puppy. There were times I wouldn’t be in the room when she would service it, but I never worried about leaving my dog alone with her. Rather, it seemed that the more time they spent together the more our dog loved seeing her each day. She is a very hard worker and always has a smile on her face. It was such a pleasure getting to see her each day.
Roselyn and Maye - Both of these ladies worked in housekeeping as well and went above and beyond in their work. Not only cleaning our room with such detail, but also their exuberant personalities always brightened my day.
Pablo- Though his title is chief engineer at the hotel, Pablo helped serve me in many ways. One incident that really stood out to me was when I was doing laundry, he noticed me struggling to carry my basket. So, he carried it for me all the way up to room. He is always the first one to jump in and help where help is needed.
Lastly, Cristyl-Lin, the manager of the hotel. During my stay, there were many things I needed help with and she too would go above and beyond to serve me and my family. If she didn’t have the answer immediately, she would always call back and follow up. It is evident that her staff if so joy-filled because of how she leads her team. Excellent job on Marriott’s behalf in hiring such an exceptional manager.
While I am excited to finally be going back home, I will surely miss the people at this hotel. My husband and I really couldn’t have asked for a better place to stay during our time here.
Jessica - Works greeting guests at the front desk in the lobby. Jessica was by far the most lovely employee. She was always so joyful and kind to us! Each night she would bake cookies for the guests, and as time went on, she knew my husband and I absolutely loved her hot and freshly baked cookies. So, she took the initiative upon herself to call our room (on occasion) and let us know she just took some hot cookies out of the oven, and even offered to bring them to our room. She was very personable, selfless, and kind!
Lisabeth - She serviced and cleaned our room each day. She too was always so friendly, especially to our puppy. There were times I wouldn’t be in the room when she would service it, but I never worried about leaving my dog alone with her. Rather, it seemed that the more time they spent together the more our dog loved seeing her each day. She is a very hard worker and always has a smile on her face. It was such a pleasure getting to see her each day.
Roselyn and Maye - Both of these ladies worked in housekeeping as well and went above and beyond in their work. Not only cleaning our room with such detail, but also their exuberant personalities always brightened my day.
Pablo- Though his title is chief engineer at the hotel, Pablo helped serve me in many ways. One incident that really stood out to me was when I was doing laundry, he noticed me struggling to carry my basket. So, he carried it for me all the way up to room. He is always the first one to jump in and help where help is needed.
Lastly, Cristyl-Lin, the manager of the hotel. During my stay, there were many things I needed help with and she too would go above and beyond to serve me and my family. If she didn’t have the answer immediately, she would always call back and follow up. It is evident that her staff if so joy-filled because of how she leads her team. Excellent job on Marriott’s behalf in hiring such an exceptional manager.
While I am excited to finally be going back home, I will surely miss the people at this hotel. My husband and I really couldn’t have asked for a better place to stay during our time here.
翻译：我丈夫和我过去 10 周都在这家酒店度过，因为我丈夫因工作搬迁。在我们入住酒店期间，我们真的觉得工作人员让我们的访问感觉就像在家一样，远离家乡。员工非常友好，无论我们每天进出大厅多少次，他们总是欢迎我们，包括我们的小狗。虽然员工总体上很棒，但有几位员工在我们逗留期间超越了他们，我想强调他们是谁。
杰西卡 - 在大堂前台迎接客人。杰西卡是迄今为止最可爱的员工。她总是对我们那么快乐和善良！每天晚上她都会为客人烤饼干，随着时间的推移，她认识了我丈夫和我，非常喜欢她新鲜出炉的热饼干。所以，她主动打电话给我们的房间（有时），让我们知道她刚从烤箱里拿出一些热饼干，甚至主动提出把它们带到我们的房间。她非常有风度，无私，善良！
Lisabeth——她每天都为我们打扫房间。她也总是那么友好，尤其是对我们的小狗。有时她会服务时我不在房间里，但我从不担心把我的狗单独留在她身边。相反，似乎他们在一起的时间越多，我们的狗就越喜欢每天见到她。她是一个非常努力的人，脸上总是挂着微笑。每天都能见到她真是太高兴了。
Roselyn 和 Maye - 这两位女士也从事家政工作，并且在工作中表现出色。不仅如此细致地打扫我们的房间，而且他们旺盛的个性总是让我的一天充满阳光。
Pablo- 虽然他的头衔是酒店的总工程师，但 Pablo 在很多方面帮助了我。真正让我印象深刻的一件事是，当我洗衣服时，他注意到我正费力地提着篮子。所以，他一直帮我把它带到房间。他总是第一个跳出来帮助需要帮助的人。
最后，酒店经理 Cristyl-Lin。在我逗留期间，有很多事情我需要帮助，她也会竭尽全力为我和我的家人服务。如果她没有立即得到答复，她总是会回电并跟进。很明显，由于她领导团队的方式，她的员工非常高兴。代表万豪聘请了这样一位杰出的经理，真是太棒了。
虽然我很高兴终于可以回家了，但我一定会想念这家酒店的人们。我丈夫和我真的找不到比这里更好的住宿地点了。
杰西卡 - 在大堂前台迎接客人。杰西卡是迄今为止最可爱的员工。她总是对我们那么快乐和善良！每天晚上她都会为客人烤饼干，随着时间的推移，她认识了我丈夫和我，非常喜欢她新鲜出炉的热饼干。所以，她主动打电话给我们的房间（有时），让我们知道她刚从烤箱里拿出一些热饼干，甚至主动提出把它们带到我们的房间。她非常有风度，无私，善良！
Lisabeth——她每天都为我们打扫房间。她也总是那么友好，尤其是对我们的小狗。有时她会服务时我不在房间里，但我从不担心把我的狗单独留在她身边。相反，似乎他们在一起的时间越多，我们的狗就越喜欢每天见到她。她是一个非常努力的人，脸上总是挂着微笑。每天都能见到她真是太高兴了。
Roselyn 和 Maye - 这两位女士也从事家政工作，并且在工作中表现出色。不仅如此细致地打扫我们的房间，而且他们旺盛的个性总是让我的一天充满阳光。
Pablo- 虽然他的头衔是酒店的总工程师，但 Pablo 在很多方面帮助了我。真正让我印象深刻的一件事是，当我洗衣服时，他注意到我正费力地提着篮子。所以，他一直帮我把它带到房间。他总是第一个跳出来帮助需要帮助的人。
最后，酒店经理 Cristyl-Lin。在我逗留期间，有很多事情我需要帮助，她也会竭尽全力为我和我的家人服务。如果她没有立即得到答复，她总是会回电并跟进。很明显，由于她领导团队的方式，她的员工非常高兴。代表万豪聘请了这样一位杰出的经理，真是太棒了。
虽然我很高兴终于可以回家了，但我一定会想念这家酒店的人们。我丈夫和我真的找不到比这里更好的住宿地点了。
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