点评:Worst experience I have ever had anywhere.. owner told me that if he had been in my shoes he would have sat in a Corner and shot himself to death!!!!
Tonight was to be a night of remembrance for our family. We came to what was once my parents favorite restaurant to celebrate their anniversary. The first one since they both have passed away. We had a very sweet witress. I explained that I have celiac disease and needed to know if they had gluten free pasta and what types of pasta they had. She explained that she had not worked there long yet but would be happy to check on that and check on if they could do the caprese salad without toast or bread. We watched her walk over to the kitchen. To ask. She was told that the type of pasta would depend on what was ordered. We placed our order. Mine for spaghetti and meatballs. I ws told that would not be a problem. We ordered the caprese and fried green tomatoes. 30 mins later she came back to inform us that they could not make the caprese and that they didn't have fried green tomatoes. We then ordered the fried mozzarella sticks. I could not eat of the mozzarella sticks because they have gluten. I skipped appetizers and just ate my side side. 2 hours had passed. The witress kept going to the kitchen to check our order and apologizing to us because it was taking so long. A short time later our waitress then came up to us and explained she was just told that they were out of gluten free pasta. She said they might be able to run to the store to pick some up and that I would just need to wait longer for my food. We asked to speak with the owner because this was crazy to have waited 2 hours to tell us they were out of the pasta. The owner came out and went to the wrong table. We had to call him over. He tried telling us tht the food was ready. He said he had just gotten there (This was a lie we wat he'd him in the kitchen looking at us each time the witress went to ask question.) He also said he was thinking that we had already eaten and was wondering what ws going on. We told him that we were leaving. He started to argue with us saying thst all the food was ready (another lie my gluten free was not ready) I asked him how he would feel if it was him in our place how would he handle it. He said he would "seat himself in a corner and shoot his his head off". We got up to leave on the way out we apologized to the waitress who told us not to worry she is walking out right behind us because of how they had treated us and her tonight. This place does not deserve even 1 star. Between the dirty silverware, pair service, rude and manipulative owner, we will never be back. We will celebrate elsewhere frome here on out. None of the organizations I work with will ever host any event here either.
翻译:我在任何地方遇到过的最糟糕的经历。店主告诉我,如果他处在我的位置,他会坐在角落里开枪自杀!!!!
今晚对我们的家人来说是一个纪念之夜。我们来到我父母曾经最喜欢的餐厅庆祝他们的周年纪念日。他们都去世后的第一个。我们有一个非常可爱的女主人。我解释说我患有乳糜泻,需要知道他们是否有无麸质意大利面以及他们有什么类型的意大利面。她解释说,她在那里工作的时间不长,但很乐意检查一下,看看他们是否可以在没有烤面包或面包的情况下做卡普雷塞沙拉。我们看着她走向厨房。问。她被告知意大利面的种类取决于点的是什么。我们下了订单。我的意大利面和肉丸。我被告知这不是问题。我们点了 caprese 和油炸的绿色西红柿。 30 分钟后,她回来告诉我们,他们无法制作卡普雷塞,而且他们没有油炸的绿色西红柿。然后我们点了炸马苏里拉奶酪棒。我不能吃马苏里拉奶酪条,因为它们含有麸质。我跳过了开胃菜,只吃了我的配菜。 2个小时过去了。女服务员一直去厨房检查我们的订单并向我们道歉,因为它花了这么长时间。不久之后,我们的女服务员走到我们面前解释说,她只是被告知他们没有无麸质意大利面。她说他们也许可以跑到商店去取一些,我只需要等更长的时间才能拿到食物。我们要求与店主交谈,因为等了 2 个小时才告诉我们他们没有意大利面,这太疯狂了。老板出来走错了桌子。我们不得不叫他过来。他试着告诉我们食物准备好了。他说他刚到那儿(这是一个谎言,我们知道每次女主人去问问题时他都让他在厨房里看着我们。)他还说他以为我们已经吃过了,想知道什么是什么继续。我们告诉他我们要走了。他开始和我们争辩说所有的食物都准备好了(另一个谎言我的无麸质食物还没有准备好)我问他如果是他在我们这里会有什么感觉他会如何处理。他说他会“坐在角落里,一枪打爆他的头”。我们在出去的路上起身离开,我们向女服务员道歉,她告诉我们不要担心她正从我们身后走出来,因为他们今晚是如何对待我们和她的。这个地方甚至不值得 1 星。在肮脏的银器、配对服务、粗鲁和操纵的老板之间,我们永远不会回来。从现在开始,我们将在其他地方庆祝。与我合作的任何组织都不会在这里举办任何活动。