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Charged us for a glass of wine they spilled on me and ruined my dress and night with.
Tripadvisor用户
Charged us for a glass of wine they spilled on me and ruined my dress and night with.
Restaurant Doro的点评
点评：Hello Cristopher Polidoro, on 6/13/24 I dined at Doro with a 6PM reservation. We are sadden by the treatment of your restaurant that night. The hostess came to pick up my appetizer plate and knocked over an entire glass of wine onto my lap. As I fully understand mistakes happen and I forgive that it’s what happened next that I find it hard to not leave a review. As I was soaked in wine and my dress completely ruined, it baffles me that your staff charged us for the glass of wine that they spilled on me. They brought out two new glasses of wine and we asked for our food to go and explained it was because I was soaked and needed to leave. Let’s be realistic i should not have to sit there drench in sticky wine and be uncomfortable. We were provided a check that asked us to pay for the wine your hostess spilled on me and for the two wines they brought afterwards that we did not drink. When I asked for a manager I was told “there is no manager on site”. This was not only embarrassing to have to walk out wet, we had to pay for our mistreatment. This is not a hospitable place to dine.
翻译：您好，Cristopher Polidoro，2024 年 6 月 13 日，我预订了晚上 6 点的餐位，在 Doro 餐厅用餐。我们对您餐厅当晚的接待感到遗憾。女服务员来收我的开胃菜盘时，把整杯葡萄酒打翻在了我的腿上。我完全理解错误是难免的，我原谅接下来发生的事情，所以我很难不留下评论。由于我全身都浸在葡萄酒里，我的衣服也完全毁了，所以你们的员工要我们为洒在我身上的那杯葡萄酒付费，这让我很困惑。他们端上了两杯新的葡萄酒，我们要求外带食物，并解释说那是因为我全身都湿透了，需要离开。让我们现实一点，我不应该坐在那里，浑身湿透，感到不舒服。他们给我们提供了一张支票，要求我们支付女服务员洒在我身上的葡萄酒和他们后来送来的两杯我们没有喝的葡萄酒的费用。当我要求找经理时，他们告诉我“现场没有经理”。这不仅让我们感到尴尬，浑身湿透地走出去，我们还得为受到的虐待付出代价。这不是一个热情好客的用餐场所。
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