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Wait for so-so food quality
Elizabeth C
Wait for so-so food quality
Outback Steakhouse的点评
点评：Expected a wait, but this one was quite different. As we got inside and talked to the hostess, she informed us that there was a 10-15 minute wait. There were people ahead of us waiting and since we saw a lot of empty tables, we decided to wait. After almost 30 minutes we noticed that there were people that came in AFTER us that were seated first so I approached the hostess and she said that she was having a problem with the WiFi that's why she could not send us a notification that our table is ready. We got sat before the people that came in before us but not after people that came in after us. I guess if you complain you get sat earlier regardless of the order of when you arrived. The waitlist at this point is useless I think.
After we got sat, our server Jules came and greeted us right away. She was very pleasant that it made up for the wait. She got us our drinks, bread and appetizer. The food was so-so, but I loved the fried mushrooms and bread. The food came in a timely manner despite the initial wait.
Jules apologized for the wait at the hostess stand and informed us that it is not because of lack of servers but because the kitchen is overwhelmed with online orders. I don't think it looks good that the restaurant has a lot of empty tables while guests are waiting.
After we got sat, our server Jules came and greeted us right away. She was very pleasant that it made up for the wait. She got us our drinks, bread and appetizer. The food was so-so, but I loved the fried mushrooms and bread. The food came in a timely manner despite the initial wait.
Jules apologized for the wait at the hostess stand and informed us that it is not because of lack of servers but because the kitchen is overwhelmed with online orders. I don't think it looks good that the restaurant has a lot of empty tables while guests are waiting.
翻译：本来以为要等，但这次完全不同。我们进去后和女主人交谈，她告诉我们要等 10-15 分钟。我们前面还有人在等，而且我们看到很多空桌子，所以我们决定等一下。差不多 30 分钟后，我们注意到有人在我们之后进来，他们先就座了，所以我走近女主人，她说她的 WiFi 出了问题，所以她无法向我们发送我们的桌子准备好了的通知。我们比在我们之前进来的人先坐下，但没有比在我们之后进来的人先坐下。我想如果你抱怨，无论你到达的顺序如何，你都会更早得到座位。我认为此时的等候名单毫无用处。
我们坐下后，我们的服务员 Jules 马上过来迎接我们。她非常愉快，这弥补了等待的遗憾。她给我们拿来了饮料、面包和开胃菜。食物一般，但我喜欢炸蘑菇和面包。尽管最初需要等待，但食物还是及时送来了。
Jules 在服务员站为我们等待的时间道歉，并告诉我们，这不是因为服务员不足，而是因为厨房里堆满了网上订单。我认为，在客人等待期间，餐厅有很多空桌子，这看起来不太好。
我们坐下后，我们的服务员 Jules 马上过来迎接我们。她非常愉快，这弥补了等待的遗憾。她给我们拿来了饮料、面包和开胃菜。食物一般，但我喜欢炸蘑菇和面包。尽管最初需要等待，但食物还是及时送来了。
Jules 在服务员站为我们等待的时间道歉，并告诉我们，这不是因为服务员不足，而是因为厨房里堆满了网上订单。我认为，在客人等待期间，餐厅有很多空桌子，这看起来不太好。
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