点评:The Sheraton Four Points Coral Gables is a well-appointed property with modern touches and a convenient location. My stay was smooth, the staff professional, and the atmosphere inviting. I left my passport in the safe and checked out. I called the hotel once I noticed within minutes they called me back that they had it in the office for safekeeping. I picked it up later that day with no issues. They managed this situation with urgency and made me feel like they cared.
I am issuing a 5 star rating because it was so clean, the location and the restaurant was amazing. I was surprised at how good my soup and pasta tasted. it was delicious and the server was very friendly.
However, as a frequent traveler and Titanium Elite Member, I was disappointed by the lack of meaningful recognition—a detail that sets top-tier hotels apart. No upgrade, no mention, no recognition. Additionally, the absence of bar soap, a simple yet appreciated amenity, was surprising. Small gestures matter. A solid stay overall, I would stay here again and recommend it.
翻译:珊瑚山墙福朋喜来登酒店设施齐全,现代风格,地理位置便利。我的入住体验非常顺利,员工专业,氛围温馨。我把护照放在保险箱里,然后就退房了。几分钟后,我注意到酒店已将护照保管在办公室,于是打电话给酒店。当天晚些时候我去取回了护照,没有任何问题。他们迅速处理了此事,让我感受到他们的关心。
我给这家酒店五星好评,因为酒店非常干净,地理位置优越,餐厅也非常棒。我的汤和意面味道好得让我惊喜,味道鲜美,服务员也非常友好。
然而,作为一名常旅客和钛金尊贵会员,我对酒店缺乏有意义的认可感到失望——而这正是顶级酒店与众不同之处。没有升级,没有提及,也没有认可。此外,没有提供香皂这种简单却很受欢迎的便利设施,这令人感到意外。小细节很重要。总的来说,这是一次不错的住宿体验,我会再次入住并推荐这家酒店。