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Never again
科勒尔盖布尔斯福朋喜来登酒店的点评
点评：Our room was clean and the decor is nice, but we encountered other issues that made us decide not to stay here again.
The heavy barn door outside the bathroom made a loud dragging noise when we moved it. Not sure why this has not been reported by the staff. During the night, we heard a loud sound of water rushing down every time they flushed the toilet in the room above us. This happened several times during the night. When we turned on the shower, there was a loud shaking noise in the wall. Definitely plumbing issue that have been ignored.
This place has no insulation. You can clearly hear everything from other rooms.
When we checked out, an older lady was sitting at the check in/out desk looking down at her cell phone. She did not even look up to greet us. We said good morning, she looked at us, raised her eyebrows and didn't say a word. She gave us a look of “what do you want”. So we told her that we wanted to check out, she finally spoke and said “what's your room number”. Not even a good morning, did you have a nice stay? Very nasty.
We had already looked at our bill that was emailed, so we asked her why we had a $20 charge for “valet parking”. There is no valet parking. They don’t have an attendant there to take your car. The guy that checked us in never said that we had to pay $20 for valet or any type of parking, but with her nasty attitude, she insisted that it was $20 for parking.
We told her that we were parked at the entrance where many other people were parked. We told that to the guy that checked us in and all he did was give us a piece of paper to put on the dashboard. No mention of charging $20 for parking.
She gave us a hard time, but we did not give in. She had to remove it from our bill.
Property amenities listed here on TA, says "Free parking". If you were charged for parking, get a refund.
We will definitely not return nor recommend this place to anyone. There are many nicer Marriott properties in Miami/Coral Gables to stay at.
The heavy barn door outside the bathroom made a loud dragging noise when we moved it. Not sure why this has not been reported by the staff. During the night, we heard a loud sound of water rushing down every time they flushed the toilet in the room above us. This happened several times during the night. When we turned on the shower, there was a loud shaking noise in the wall. Definitely plumbing issue that have been ignored.
This place has no insulation. You can clearly hear everything from other rooms.
When we checked out, an older lady was sitting at the check in/out desk looking down at her cell phone. She did not even look up to greet us. We said good morning, she looked at us, raised her eyebrows and didn't say a word. She gave us a look of “what do you want”. So we told her that we wanted to check out, she finally spoke and said “what's your room number”. Not even a good morning, did you have a nice stay? Very nasty.
We had already looked at our bill that was emailed, so we asked her why we had a $20 charge for “valet parking”. There is no valet parking. They don’t have an attendant there to take your car. The guy that checked us in never said that we had to pay $20 for valet or any type of parking, but with her nasty attitude, she insisted that it was $20 for parking.
We told her that we were parked at the entrance where many other people were parked. We told that to the guy that checked us in and all he did was give us a piece of paper to put on the dashboard. No mention of charging $20 for parking.
She gave us a hard time, but we did not give in. She had to remove it from our bill.
Property amenities listed here on TA, says "Free parking". If you were charged for parking, get a refund.
We will definitely not return nor recommend this place to anyone. There are many nicer Marriott properties in Miami/Coral Gables to stay at.
翻译：我们的房间很干净，装饰也很漂亮，但是我们遇到了其他问题，这让我们决定不再住在这里。
当我们移动浴室外面的谷仓门时，它发出很大的拖拽声。不知道为什么工作人员没有报告这个问题。晚上，每次他们冲我们楼上的房间的马桶时，我们都听到很大的水流声。这种情况在晚上发生了好几次。当我们打开淋浴时，墙里传来很大的震动声。肯定是管道问题，我们忽略了。
这个地方没有隔音材料。你可以清楚地听到其他房间的一切。
当我们退房时，一位老太太坐在登记入住/退房台，低头看着手机。她甚至没有抬头迎接我们。我们说早上好，她看着我们，扬起眉毛，一言不发。她给了我们一个“你想要什么”的眼神。所以我们告诉她我们想退房，她终于开口了，说“你的房间号是多少”。早上都不好，你住得愉快吗？太糟糕了。
我们已经看过了通过电子邮件发送的账单，所以我们问她为什么我们要为“代客停车”支付 20 美元。没有代客停车服务。他们那里没有服务员来接你的车。为我们办理入住手续的人从来没有说过我们必须为代客停车或任何类型的停车支付 20 美元，但她态度恶劣，坚持说停车费是 20 美元。
我们告诉她，我们停在了许多其他人停车的入口处。我们告诉了为我们办理入住手续的人，他只是给了我们一张纸放在仪表板上。没有提到停车费 20 美元。
她让我们很难堪，但我们没有屈服。她不得不从我们的账单中删掉这笔钱。
TA 上列出的酒店设施写着“免费停车”。如果您被收取了停车费，请获得退款。
我们绝对不会再来，也不会向任何人推荐这个地方。迈阿密/科勒尔盖布尔斯有许多更好的万豪酒店可供住宿。
当我们移动浴室外面的谷仓门时，它发出很大的拖拽声。不知道为什么工作人员没有报告这个问题。晚上，每次他们冲我们楼上的房间的马桶时，我们都听到很大的水流声。这种情况在晚上发生了好几次。当我们打开淋浴时，墙里传来很大的震动声。肯定是管道问题，我们忽略了。
这个地方没有隔音材料。你可以清楚地听到其他房间的一切。
当我们退房时，一位老太太坐在登记入住/退房台，低头看着手机。她甚至没有抬头迎接我们。我们说早上好，她看着我们，扬起眉毛，一言不发。她给了我们一个“你想要什么”的眼神。所以我们告诉她我们想退房，她终于开口了，说“你的房间号是多少”。早上都不好，你住得愉快吗？太糟糕了。
我们已经看过了通过电子邮件发送的账单，所以我们问她为什么我们要为“代客停车”支付 20 美元。没有代客停车服务。他们那里没有服务员来接你的车。为我们办理入住手续的人从来没有说过我们必须为代客停车或任何类型的停车支付 20 美元，但她态度恶劣，坚持说停车费是 20 美元。
我们告诉她，我们停在了许多其他人停车的入口处。我们告诉了为我们办理入住手续的人，他只是给了我们一张纸放在仪表板上。没有提到停车费 20 美元。
她让我们很难堪，但我们没有屈服。她不得不从我们的账单中删掉这笔钱。
TA 上列出的酒店设施写着“免费停车”。如果您被收取了停车费，请获得退款。
我们绝对不会再来，也不会向任何人推荐这个地方。迈阿密/科勒尔盖布尔斯有许多更好的万豪酒店可供住宿。
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