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TravelLovers2
Will not return
Four Points by Sheraton Coral Gables的点评
点评：Our room was clean, but the ac did not work. When we walked in, it was 62 F in the room, even though it was set at 82 F. We had to turn it off.
The heavy barn door outside the bathroom made a loud dragging noise when we moved it. The plumbing has a serious problem. We could hear a loud rush of water every time they flushed the toilet in the room above. This happened several times during the night. Also, when we turned on the shower, there was a loud shaking noise in the wall.
This place has no insulation, you can hear everything from other rooms.
When we checked out, an older lady was sitting at the check in/out desk looking down at her cell phone. She didn't even look up to greet us. We said good morning and she looked at us with raised eyebrows and didn't say a word. She gave us a look of “what do you want”. We told her we wanted to check out, she asked “what's your room number”. Not even a good morning, did you have a nice stay? Very nasty.
We had already looked at our bill that was emailed so we asked her why we had a $20 charge for “valet parking”. There is no valet parking. They don’t have an attendant there to take your car. The guy that checked us in never said that we had to pay $20 for valet or any type of parking, but with her nasty attitude, she insisted that it was $20 for parking.
We told her that we were parked at the entrance where many other people were parked. We told that to the guy that checked us in that and all he did was give us a piece of paper to put on the dashboard. No mention of charging $20 for parking.
She gave us a hard time, but we did not give in. She had to remove it from our bill.
Property amenities listed here on TA, says "Free parking". If you were charged for parking, get a refund.
We will definitely not return nor recommend this place to anyone. There are many nicer Marriott properties in Miami/Coral Gables to stay at.
The heavy barn door outside the bathroom made a loud dragging noise when we moved it. The plumbing has a serious problem. We could hear a loud rush of water every time they flushed the toilet in the room above. This happened several times during the night. Also, when we turned on the shower, there was a loud shaking noise in the wall.
This place has no insulation, you can hear everything from other rooms.
When we checked out, an older lady was sitting at the check in/out desk looking down at her cell phone. She didn't even look up to greet us. We said good morning and she looked at us with raised eyebrows and didn't say a word. She gave us a look of “what do you want”. We told her we wanted to check out, she asked “what's your room number”. Not even a good morning, did you have a nice stay? Very nasty.
We had already looked at our bill that was emailed so we asked her why we had a $20 charge for “valet parking”. There is no valet parking. They don’t have an attendant there to take your car. The guy that checked us in never said that we had to pay $20 for valet or any type of parking, but with her nasty attitude, she insisted that it was $20 for parking.
We told her that we were parked at the entrance where many other people were parked. We told that to the guy that checked us in that and all he did was give us a piece of paper to put on the dashboard. No mention of charging $20 for parking.
She gave us a hard time, but we did not give in. She had to remove it from our bill.
Property amenities listed here on TA, says "Free parking". If you were charged for parking, get a refund.
We will definitely not return nor recommend this place to anyone. There are many nicer Marriott properties in Miami/Coral Gables to stay at.
翻译：我们的房间很干净，但是空调坏了。我们走进去的时候，房间里只有 62 华氏度，尽管房间温度设定在 82 华氏度。我们不得不把它关掉。
当我们移动浴室外面的厚重谷仓门时，它发出很大的拖拽声。管道系统存在严重问题。每次他们冲楼上房间的马桶时，我们都能听到很大的水流声。这种情况在晚上发生了好几次。此外，当我们打开淋浴时，墙壁发出很大的震动声。
这个地方没有隔音材料，你可以听到其他房间的一切。
当我们退房时，一位老太太正坐在入住/退房台前低头看着手机。她甚至没有抬头迎接我们。我们说早上好，她扬起眉毛看着我们，一句话也没说。她给了我们一个“你们想要什么”的眼神。我们告诉她我们想退房，她问“你的房间号是多少”。早上好都没有，你住得愉快吗？非常糟糕。
我们已经看过了通过电子邮件发送的账单，所以我们问她为什么我们要为“代客停车”支付 20 美元。没有代客停车服务。他们那里没有服务员来接你的车。为我们办理入住手续的人从来没有说过我们必须为代客停车或任何类型的停车支付 20 美元，但她态度恶劣，坚持说停车费是 20 美元。
我们告诉她，我们停在了许多其他人停车的入口处。我们告诉了为我们办理入住手续的人，他所做的只是给了我们一张纸放在仪表板上。没有提到停车费 20 美元。
她让我们很难堪，但我们没有屈服。她不得不从我们的账单中删掉这笔钱。
TA 上列出的酒店设施写着“免费停车”。如果您被收取了停车费，请获得退款。
我们绝对不会再来，也不会向任何人推荐这个地方。迈阿密/科勒尔盖布尔斯有许多更好的万豪酒店可供住宿。
当我们移动浴室外面的厚重谷仓门时，它发出很大的拖拽声。管道系统存在严重问题。每次他们冲楼上房间的马桶时，我们都能听到很大的水流声。这种情况在晚上发生了好几次。此外，当我们打开淋浴时，墙壁发出很大的震动声。
这个地方没有隔音材料，你可以听到其他房间的一切。
当我们退房时，一位老太太正坐在入住/退房台前低头看着手机。她甚至没有抬头迎接我们。我们说早上好，她扬起眉毛看着我们，一句话也没说。她给了我们一个“你们想要什么”的眼神。我们告诉她我们想退房，她问“你的房间号是多少”。早上好都没有，你住得愉快吗？非常糟糕。
我们已经看过了通过电子邮件发送的账单，所以我们问她为什么我们要为“代客停车”支付 20 美元。没有代客停车服务。他们那里没有服务员来接你的车。为我们办理入住手续的人从来没有说过我们必须为代客停车或任何类型的停车支付 20 美元，但她态度恶劣，坚持说停车费是 20 美元。
我们告诉她，我们停在了许多其他人停车的入口处。我们告诉了为我们办理入住手续的人，他所做的只是给了我们一张纸放在仪表板上。没有提到停车费 20 美元。
她让我们很难堪，但我们没有屈服。她不得不从我们的账单中删掉这笔钱。
TA 上列出的酒店设施写着“免费停车”。如果您被收取了停车费，请获得退款。
我们绝对不会再来，也不会向任何人推荐这个地方。迈阿密/科勒尔盖布尔斯有许多更好的万豪酒店可供住宿。
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