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A Baby Shower Turned Stressful Because of the Owner
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A Baby Shower Turned Stressful Because of the Owner
Vienna Cafe And Bistro的点评
点评：What was supposed to be a joyful baby shower at Vienna Café turned into a stressful experience—thanks to the owner’s unprofessional behavior.
I booked well in advance and was promised a specific section. I planned everything with their amazing event coordinator Jessie (who was truly the MVP). But when I showed up (8 months pregnant) there were guests seated in the space I was originally told would be mine. I decided it wasn’t a huge deal, I would just use the corner I needed for my backdrop and asked the hostess to just add one of the tables, that weren’t being used at the time to my party.
The hostess said it was fine to set up, but the owner abruptly came over, stopped everything, and told the wait staff that area was “for VIPs” (as if I wasn’t one). Then she started quoting me last-minute fees and throwing out rules that were never mentioned before—she offered charging extra for partitions I didn’t budget for because I was told I had the full space.
She even implied I was lying about my planning conversations with Jessie—despite my mom and MIL being there for every step. It was embarrassing and unnecessarily stressful. Jessie remained kind and helpful, but the owner completely ruined the vibe.
Proceed with caution if you’re planning an event here. The owner has no regard for people, no compassion, and clearly didn’t care that I was pregnant and my event was starting in 15 minutes. She should let Jessie do what she does best and stop interfering last minute with no professionalism or empathy.
Ps this review is only reflective of the owner- if it wasn’t for her I’d give everyone else & the food 10000 stars.
I booked well in advance and was promised a specific section. I planned everything with their amazing event coordinator Jessie (who was truly the MVP). But when I showed up (8 months pregnant) there were guests seated in the space I was originally told would be mine. I decided it wasn’t a huge deal, I would just use the corner I needed for my backdrop and asked the hostess to just add one of the tables, that weren’t being used at the time to my party.
The hostess said it was fine to set up, but the owner abruptly came over, stopped everything, and told the wait staff that area was “for VIPs” (as if I wasn’t one). Then she started quoting me last-minute fees and throwing out rules that were never mentioned before—she offered charging extra for partitions I didn’t budget for because I was told I had the full space.
She even implied I was lying about my planning conversations with Jessie—despite my mom and MIL being there for every step. It was embarrassing and unnecessarily stressful. Jessie remained kind and helpful, but the owner completely ruined the vibe.
Proceed with caution if you’re planning an event here. The owner has no regard for people, no compassion, and clearly didn’t care that I was pregnant and my event was starting in 15 minutes. She should let Jessie do what she does best and stop interfering last minute with no professionalism or empathy.
Ps this review is only reflective of the owner- if it wasn’t for her I’d give everyone else & the food 10000 stars.
翻译：在维也纳咖啡馆举办的迎婴派对，原本应该是一个快乐的活动，却因为店主的不专业行为，变成了一场紧张的体验。
我提前预订了房间，他们承诺会安排一个特定的区域。我和他们出色的活动协调员Jessie（她真是MVP）一起安排了一切。但当我（怀孕8个月）到达时，发现原本安排给我的那个区域已经坐满了客人。我觉得这没什么大不了的，就用那个角落做背景就行了，于是请女主人帮我添置一张当时没人用的桌子。
女主人说可以布置，但店主突然过来，停下了一切，告诉服务员那个区域是“VIP”用的（好像我不是VIP似的）。然后她开始给我报临时费用，还抛出一些之前从未提过的规定——因为我被告知已经占满了整个空间，她提出要额外收取我预算之外的隔断费用。
她甚至暗示我跟Jessie的计划谈话是撒谎——尽管我妈妈和婆婆全程都在场。这真是尴尬又莫名其妙地让我紧张。Jessie依然很友善，乐于助人，但老板彻底毁了氛围。
如果你计划在这里举办活动，请务必谨慎。老板不尊重人，没有同情心，而且显然不在乎我怀孕了，而且我的活动15分钟后就要开始了。她应该让Jessie做她最擅长的事情，不要在最后一刻插手，既没有专业精神，也没有同理心。
附言：这篇评论仅代表老板——如果不是她，我会给其他人和食物打10000星。
我提前预订了房间，他们承诺会安排一个特定的区域。我和他们出色的活动协调员Jessie（她真是MVP）一起安排了一切。但当我（怀孕8个月）到达时，发现原本安排给我的那个区域已经坐满了客人。我觉得这没什么大不了的，就用那个角落做背景就行了，于是请女主人帮我添置一张当时没人用的桌子。
女主人说可以布置，但店主突然过来，停下了一切，告诉服务员那个区域是“VIP”用的（好像我不是VIP似的）。然后她开始给我报临时费用，还抛出一些之前从未提过的规定——因为我被告知已经占满了整个空间，她提出要额外收取我预算之外的隔断费用。
她甚至暗示我跟Jessie的计划谈话是撒谎——尽管我妈妈和婆婆全程都在场。这真是尴尬又莫名其妙地让我紧张。Jessie依然很友善，乐于助人，但老板彻底毁了氛围。
如果你计划在这里举办活动，请务必谨慎。老板不尊重人，没有同情心，而且显然不在乎我怀孕了，而且我的活动15分钟后就要开始了。她应该让Jessie做她最擅长的事情，不要在最后一刻插手，既没有专业精神，也没有同理心。
附言：这篇评论仅代表老板——如果不是她，我会给其他人和食物打10000星。
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