点评:It felt colder inside than outside and it was only 57 degrees outside. There is no place in the restaurant you can escape the two large AC vents in the ceiling. My hands were turning blue and I saw other customers go out to their cars to retrieve jackets. I saw 3 couples come in, sit down, complain about the cold & then get up and leave. There were even folks at the counter in front of the grill bundled up in hunting jackets. Our food was as one would expect from Waffle house but it turned cold before we could eat it. My partner finally complained to our waitress who immediately copped an attitude and went to get the manager. When she came over she was very condescending and upset because the complaint was made so other customers could hear. It seems management doesn't actually look at their customers shivering, bundling up, and talking to each other about the cold. Overall, food was ice cold before it could be partially eaten, waitstaff rude and very curt (not just with us) and management condescending and clueless. Horrible experience.
翻译:里面感觉比外面冷,外面只有57度。餐厅里没有任何地方可以逃脱天花板上的两个大型空调通风口。我的手变蓝了,我看到其他顾客走出车去取夹克。我看到三对夫妇进来,坐下来,抱怨寒冷,然后起身离开。甚至还有人在烧烤架前的柜台上穿着狩猎夹克。我们的食物正如人们对华夫饼屋的期望一样,但在我们吃之前它就变冷了。我的伴侣最终向我们的女服务员抱怨,她立即接受了态度并去找经理。当她过来时,她非常居高临下并且感到不安,因为投诉是为了让其他顾客能够听到而提出的。看来管理层实际上并没有看到他们的顾客瑟瑟发抖、裹得严严实实、互相谈论寒冷。总的来说,食物在吃掉部分之前就已经冰冷了,服务员粗鲁而且非常生硬(不仅仅是对我们),管理人员居高临下且无能。可怕的经历。