点评:Well I came back for the second time (and last) and boy it was different. We arrived for lunch and sat outside at the bar. We were the only ones there. We sat for about 10 minutes for the 3 employees to finish there conversation. I then had to ask for a drink since I wasn't offered one. As far as food, ordered the ceviche mixto and the guacamole. The food was pretty good until we discovered a hair. Our waitress (Catherine?) didn't care, didn't apologize but made sure to do a full examination of the hair. We asked for the check and the manager. The manager came out, didn't introduce himself and started laughing when we told him about the hair. I stated 3 times it's not funny, it's disgusting. Again not a care in the world. We asked the servers name since she refused to talk when we asked her. We got the check and he took the ceviche off. He asked us numerous times which dish the came from. We didn't know since it all comes from the same kitchen. All the food should have come off the bill. I asked for extra salsa and it took 10 minutes when 3 people were doing nothing. The staff is horrible! They are only interested if your Spanish or you work there. We left hungry and extremely mad. Your staff needs customer service training. Awful just awful.
翻译:好吧,我第二次(也是最后一次)回来了,天哪,这不一样。我们来吃午饭,坐在外面的酒吧。我们是那里唯一的人。我们坐了大约 10 分钟,让 3 名员工完成那里的谈话。然后我不得不要求喝一杯,因为没有人给我喝。至于食物,点了酸橘汁腌鱼和鳄梨酱。在我们发现一根头发之前,食物非常好。我们的女服务员(凯瑟琳?)不在乎,没有道歉,但一定要对头发进行全面检查。我们要求检查和经理。经理出来了,没有自我介绍,当我们告诉他头发的事时就开始大笑。我说了 3 次这不好笑,这很恶心。再次不是世界上的关心。我们问了服务器的名字,因为当我们问她时她拒绝说话。我们拿到了支票,他把酸橘汁腌鱼拿走了。他多次问我们这是哪道菜。我们不知道,因为它们都来自同一个厨房。所有的食物都应该从账单中扣除。我要求额外的莎莎酱,当 3 个人无所事事时花了 10 分钟。工作人员太可怕了!他们只对您的西班牙语或您在那里工作感兴趣。我们饿着肚子离开了,非常生气。您的员工需要接受客户服务培训。太可怕了。