点评:My boyfriend and I just left your establishment I have never been more disappointed. I’ve been visiting this location in Boca Raton for 11 years and I’ve never been so angry. We were charged for things that we never received. I had to get up three times to ask for someone to uncork our wine. I finally found a Manager about getting our wine uncorked and he sent a server over without a wine bottle opener. Our server was nowhere to be found and we had three other servers come to us asking if we were ok. All we wanted was our server to come back to uncork our wine. One of the other servers asked us if we like water while we waited for him to come back and they never brought it. Our appetizer and dinner came within 15 minutes of the movie which is wonderful but we asked our wine to be uncorked as soon as we sat down and it took well over 35 minutes to get glasses and have our wine opened. I didn’t want to eat with out a beverage so by the time someone finally came over and opened the wine the food was cold. We had no beverages for the first half of our movie which is absolutely ridiculous. By the way it was my birthday but who cares it didn’t feel like it at all. We won’t ever be back to boca raton location. We’ll try Delray Beach instead. Also just to add your bathrooms this evening was sickening and nauseating. I took pictures to share.
翻译:我和我男朋友刚离开您的店,我从未如此失望过。我来博卡拉顿这家店已经 11 年了,我从未如此生气过。我们被收取了从未收到的东西的费用。我不得不三次站起来叫人来给我们开瓶。我终于找到了一位经理来给我们开瓶,他派了一位服务员过来,但没有带开瓶器。我们的服务员不见了,另外三位服务员过来问我们是否还好。我们只希望服务员回来给我们开瓶。在等他回来的时候,另一位服务员问我们是否喜欢喝水,但他们一直没有送来水。我们的开胃菜和晚餐在电影放映后 15 分钟内就送来了,这很棒,但我们一坐下就要求开瓶,花了 35 多分钟才拿到酒杯并打开我们的酒。我不想在没有饮料的情况下吃饭,所以等到有人终于过来打开酒时,食物已经凉了。我们看电影的前半部分没有喝饮料,这简直太荒谬了。顺便说一句,那天是我的生日,但谁在乎呢,感觉一点也不像。我们再也不会回到博卡拉顿了。我们会试试德拉海滩。另外,今晚你们的浴室真让人恶心。我拍了照片来分享。