点评:Had two-night stay at hotel DuPont for wedding recently and walked away very disappointed. Despite being a stately, historic property with nice downtown location, the service was lackluster and the room functioned poorly. Specifically, the front desk bungled several room block reservations (we were there for a wedding) and caused major chaos. We requested an iron/board to our room and it took two calls and 40 minutes. In our room, the shower water pressure was incredibly weak and the toilet required three flushes plus a waste paper can full of water - what?! The room rate (approx $300/night) was totally disproportionate to the service and room quality. The only high point was the Green Room bar, where the staff was friendly, knowledgeable and attentive. Otherwise, any major chain hotel in the area seems like a better option.
翻译:最近为了参加婚礼在杜邦酒店住了两晚,结果非常失望。虽然酒店本身历史悠久,气派宏伟,地处市中心,但服务却乏善可陈,房间设施也简陋。具体来说,前台搞砸了几个整间客房的预订(我们是来参加婚礼的),造成了很大的混乱。我们要求房间里有熨斗/熨衣板,结果打了两次电话,等了40分钟才到。我们房间里的淋浴水压非常小,马桶需要冲三次,而且还得把一个废纸篓装满水——什么鬼?!房价(约300美元/晚)与服务和房间质量完全不成比例。唯一的亮点是绿色房间酒吧,那里的员工友好、知识渊博、服务周到。除此之外,该地区的任何一家大型连锁酒店似乎都是更好的选择。