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Very disappointing. Another excellent restaurant ruined.
Tripadvisor用户
Very disappointing. Another excellent restaurant ruined.
Sultan's Turkish Restaurant的点评
点评：I have been going to Sultan's Palace in Waterbury, CT, with friends, clients, and family for over 10 years. The service is ALWAYS top notch, and the food is always perfect. Until now. I went there for Mother's Day and treated my mother-in-law. The food was mediocre, and the service was very lacking despite the fact they had more servers than usual. We all go serious stomach distress (which has never happened before ever) and we are very regular customers. It turns out there was an absurd amount of MSG in the food (rather than the correct spices and salts) which made us all sick. Co-incidentally, as I indicated there were AMPLE waitstaff, and the service was mediocre at best. There is a gentleman there who is an exceptional service provider, however, he was basically servicing the whole room while the younger waitstaff stood around and hung out in the kitchen ignoring the customers. What was most insulting was that I had to tip them 18% for a party of 5 and got crap service. We will not be going back and they have lost quite a few future customers. It is obvious that they changed chef's and perhaps owners again. Very, very, disappointed. Another EXCELLENT GEM OF A RESTAURANT ruined.
翻译：十多年来，我一直和朋友、客户、家人一起去康涅狄格州沃特伯里的苏丹宫。服务总是一流的，食物也总是完美的。直到现在。我去那里过母亲节，请我岳母吃过饭。食物很一般，尽管服务员比平时多，但服务却很差。我们都出现了严重的胃部不适（以前从未发生过），我们是那里的常客。结果发现食物中含有大量的味精（而不是正确的香料和盐），这让我们都感到恶心。巧合的是，正如我所说，那里有很多服务员，而服务充其量也只是一般水平。那里有一位先生，他是一位出色的服务提供者，然而，他基本上在为整个房间服务，而年轻的服务员则站在那里，在厨房里闲逛，无视顾客。最令人气愤的是，我给他们 5 人小费，但他们提供的服务却很糟糕。我们不会再来这家餐厅了，他们已经失去了不少未来客户。很明显，他们又换了厨师，也许还换了老板。非常非常失望。又一家绝佳的餐厅被毁了。
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