点评:Dated and tired hotel, ready for some reviving. I didn't mind that so much. Many hotels are.
My problem was that I left the charger for my MacBook and was not able to get it back.
First, I called the hotel, they asked me to call housekeeping the next day.
The next day, I called housekeeping, had to leave messages.
After no response to messages, reached out to customer service person. Back and forth with emails, giving him the same information that I had given everyone else. He acted as though I had not left a message. with housekeeping or said anything to the front desk.
After two emails from him, crickets. NOTHING. No one even contacted me to say we are sorry we didn't find it, which, of course, they couldn't.
I am seriously disappointed. Integrity should matter. Here it does not.
Waited to write the review because I've been busy.
翻译:过时且陈旧的酒店,准备好恢复活力了。我并不那么介意。很多酒店都是。
我的问题是我把 MacBook 的充电器落在了身上,而且无法取回。
首先,我给酒店打电话,他们让我第二天给客房部打电话。
第二天,我打电话给客房部,不得不留言。
消息未回复后,联系了客服人员。来回发送电子邮件,向他提供与我向其他人提供的相同信息。他表现得好像我没有留言一样。与客房清洁或向前台说了什么。
在他发了两封电子邮件后,蟋蟀。没有什么。甚至没有人联系我说很抱歉我们没有找到它,当然,他们找不到。
我非常失望。诚信应该很重要。这里却没有。
因为最近很忙所以才写评论。