点评:The food was the saving grace. It was actually good. Problem was with everything up till we go our food.
We first stopped in, went to the front and were told the wait is 30-35 minutes, although half the tables were empty. We figured ok, we'll walk around and made a reservation for later. Came back at 2pm and were promptly seated.
Got a bottle of water, with 5 glasses. 4 of them were dirty, not just finger prints dirty, but dirty. Our waiter took our drink orders, brought out the seltzer waters that were ordered, took our food order and disappeared. We next saw him over half an hour later, after our food came out.
The manager came by to check on us, after we sat for 20 minutes, and we told her we're waiting on our drinks, a glass of wine and a beer. She returned 5 minutes later with glass of wine and unopened bottle of beer (at which point we asked for a glass), which she had to take back to the bar, to get it opened and brought it back, and we asked for a glass again. Then eventually we asked for a glass a third time. So we got those 2 drinks half an hour after we sat down.
Another 10 minutes later 1 of our 2 appetizers came out. As the kids inhaled it, the second appetizer came out. A few minutes later, we got our entries, and those were good. It's then that our waiter appeared and asked us about our food.
Look, I get being busy, but this all could've been avoided with some simple communications. There's no reason for dirty glasses, half an hour for a beer or wine, or customers sitting around without anyone checking in. Do better.
翻译:食物是可取之处。这实际上很好。问题出在我们去吃饭之前的一切。
我们先停下来,走到前面,被告知要等 30 到 35 分钟,尽管有一半桌子是空的。我们想好吧,我们会四处走走并为以后预订。下午 2 点回来,并立即就座。
拿了一瓶水,还有 5 杯。其中4个很脏,不只是指纹脏,而是脏。我们的服务员接受了我们的饮料订单,拿出了订购的苏打水,接受了我们的食物订单并消失了。半个多小时后,我们的食物出来后,我们又见到了他。
我们坐了 20 分钟后,经理过来检查我们,我们告诉她我们正在等待我们的饮料,一杯葡萄酒和一杯啤酒。 5 分钟后,她带着一杯葡萄酒和一瓶未开封的啤酒回来了(此时我们要了一杯),她不得不把它带回酒吧,打开并带回来,我们要了一杯再次。最后我们第三次要了一杯。所以我们在坐下半小时后喝了那两杯。
又过了 10 分钟,我们的 2 道开胃菜中有 1 道出来了。当孩子们吸入它时,第二道开胃菜就出来了。几分钟后,我们收到了条目,这些都很好。就在这时,我们的服务员出现并询问我们的食物。
看,我很忙,但这一切都可以通过一些简单的沟通来避免。没有理由弄脏杯子,半小时喝啤酒或葡萄酒,或者顾客坐在那里没有任何人签到。做得更好。