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Joel J
Nice, But Won't Be Staying Here Again.
格拉杜埃特希尔顿纽黑文酒店的点评
点评：Let's get this out of the way: the hotel has a nice vibe with friendly staff and it's very clean. Three really important things I look for in a hotel.
As a Hilton Diamond member, I prioritize staying at Hilton properties. In past visits to New Haven, I stayed at The Study (right next door to The Graduate). I won't be staying at The Graduate again and here's why:
The building is cute and definitely vintage. Think of a place where your grandparents would have stayed when bringing your parents to college way back in the day. However, in updating the rooms and building, the developers and designers made a few poor decisions. The flooring on the fifth floor is janky and sloping. I felt like I was on a ship in the middle of a storm, as the floor was so uneven and sloping, it was near disorienting. And it's not subtle. It's quite extreme when considering modern building construction.
The suite I was "upgraded" to was nothing more than a single room with the most uncomfortable wing-back chair and couch I have ever sat on. But to make matters worse, there was absolutely no power available at the desk. None! The two available plugs were tucked-in behind the desk and both in use. I had to plug in my laptop and phone on the nightstand. And with the plugs built into the side of the nightstand, any movement of the pillow would knock the laptop power plug onto the floor. People, it's 2025!!! Multi-plug stations at desks are a must. We all travel with laptops, tablets and phones to plug in.
Most importantly, the room doors on the floor were not level, leaving an inch-plus gap at the bottom. Personally, this is a HUGE safety concern. Thinking of solo female travellers (of which I am not one), I would not want my wife or daughters in a room where people can see their presence through the space at the bottom of the door. Regardless of modest privacy, one can clearly see if the lights are on or off in the room, and even see the feet of people walking in the room, if they happen to pass by the door. I noticed this when I checked-out this morning, seeing someone behind the door at the end of the hall. Major issue, IMO.
The WiFi in the room was decent, but down in the lobby (a really enjoyable place to people watch!) where I chose to work was abhorrent. See the SpeedTest in the image attached, which shows a download speed of 8 Mbps. Again, it's 2025!!! Enough said.
In closing: Nice and clean hotel with friendly staff, but the issues above are red flags. It's back to The Study for me!
As a Hilton Diamond member, I prioritize staying at Hilton properties. In past visits to New Haven, I stayed at The Study (right next door to The Graduate). I won't be staying at The Graduate again and here's why:
The building is cute and definitely vintage. Think of a place where your grandparents would have stayed when bringing your parents to college way back in the day. However, in updating the rooms and building, the developers and designers made a few poor decisions. The flooring on the fifth floor is janky and sloping. I felt like I was on a ship in the middle of a storm, as the floor was so uneven and sloping, it was near disorienting. And it's not subtle. It's quite extreme when considering modern building construction.
The suite I was "upgraded" to was nothing more than a single room with the most uncomfortable wing-back chair and couch I have ever sat on. But to make matters worse, there was absolutely no power available at the desk. None! The two available plugs were tucked-in behind the desk and both in use. I had to plug in my laptop and phone on the nightstand. And with the plugs built into the side of the nightstand, any movement of the pillow would knock the laptop power plug onto the floor. People, it's 2025!!! Multi-plug stations at desks are a must. We all travel with laptops, tablets and phones to plug in.
Most importantly, the room doors on the floor were not level, leaving an inch-plus gap at the bottom. Personally, this is a HUGE safety concern. Thinking of solo female travellers (of which I am not one), I would not want my wife or daughters in a room where people can see their presence through the space at the bottom of the door. Regardless of modest privacy, one can clearly see if the lights are on or off in the room, and even see the feet of people walking in the room, if they happen to pass by the door. I noticed this when I checked-out this morning, seeing someone behind the door at the end of the hall. Major issue, IMO.
The WiFi in the room was decent, but down in the lobby (a really enjoyable place to people watch!) where I chose to work was abhorrent. See the SpeedTest in the image attached, which shows a download speed of 8 Mbps. Again, it's 2025!!! Enough said.
In closing: Nice and clean hotel with friendly staff, but the issues above are red flags. It's back to The Study for me!
翻译：让我们先说说这个：酒店氛围很好，员工友好，而且非常干净。这是我在酒店寻找的三个非常重要的东西。
作为希尔顿钻石会员，我优先考虑入住希尔顿酒店。过去访问纽黑文时，我住在 The Study（就在 The Graduate 隔壁）。我不会再住在 The Graduate，原因如下：
这栋建筑很可爱，绝对是复古的。想象一下，当你们的祖父母在很久以前送父母上大学时会住的地方。然而，在更新房间和建筑时，开发商和设计师做出了一些糟糕的决定。五楼的地板摇摇欲坠，倾斜。我感觉自己就像在暴风雨中的船上，因为地板不平整，倾斜，几乎让人迷失方向。而且这并不微妙。考虑到现代建筑结构，这是相当极端的。
我“升级”到的套房只不过是一个单人间，里面有我坐过的最不舒服的高背椅和沙发。但更糟糕的是，办公桌上根本没有电源。一点电都没有！两个可用的插头都塞在桌子后面，而且都在使用中。我不得不把笔记本电脑和手机插在床头柜上。由于插头内置在床头柜的侧面，枕头的任何移动都会把笔记本电脑的电源插头撞到地上。伙计们，现在是 2025 年了！！！办公桌上的多插头站是必须的。我们旅行时都会带着笔记本电脑、平板电脑和手机来插电。
最重要的是，地板上的房间门不平整，底部留有一英寸多的缝隙。就我个人而言，这是一个巨大的安全隐患。考虑到单身女性旅行者（我不是其中之一），我不希望我的妻子或女儿住在人们可以通过门底部的缝隙看到她们的房间里。尽管隐私性不高，但人们可以清楚地看到房间里的灯是亮着还是灭着，甚至可以看到房间里走过的人的脚步声，如果他们碰巧路过门口的话。我今天早上退房时注意到了这一点，看到走廊尽头的门后面有人。在我看来，这是一个大问题。
房间里的 WiFi 还不错，但我选择工作的大厅（一个非常适合观察人们的地方！）的 WiFi 却令人厌恶。请参阅附图中的 SpeedTest，显示下载速度为 8 Mbps。再次强调，这是 2025 年！！！说得够多了。
最后：酒店干净整洁，员工友好，但上述问题是危险信号。我还是回到 The Study 吧！
作为希尔顿钻石会员，我优先考虑入住希尔顿酒店。过去访问纽黑文时，我住在 The Study（就在 The Graduate 隔壁）。我不会再住在 The Graduate，原因如下：
这栋建筑很可爱，绝对是复古的。想象一下，当你们的祖父母在很久以前送父母上大学时会住的地方。然而，在更新房间和建筑时，开发商和设计师做出了一些糟糕的决定。五楼的地板摇摇欲坠，倾斜。我感觉自己就像在暴风雨中的船上，因为地板不平整，倾斜，几乎让人迷失方向。而且这并不微妙。考虑到现代建筑结构，这是相当极端的。
我“升级”到的套房只不过是一个单人间，里面有我坐过的最不舒服的高背椅和沙发。但更糟糕的是，办公桌上根本没有电源。一点电都没有！两个可用的插头都塞在桌子后面，而且都在使用中。我不得不把笔记本电脑和手机插在床头柜上。由于插头内置在床头柜的侧面，枕头的任何移动都会把笔记本电脑的电源插头撞到地上。伙计们，现在是 2025 年了！！！办公桌上的多插头站是必须的。我们旅行时都会带着笔记本电脑、平板电脑和手机来插电。
最重要的是，地板上的房间门不平整，底部留有一英寸多的缝隙。就我个人而言，这是一个巨大的安全隐患。考虑到单身女性旅行者（我不是其中之一），我不希望我的妻子或女儿住在人们可以通过门底部的缝隙看到她们的房间里。尽管隐私性不高，但人们可以清楚地看到房间里的灯是亮着还是灭着，甚至可以看到房间里走过的人的脚步声，如果他们碰巧路过门口的话。我今天早上退房时注意到了这一点，看到走廊尽头的门后面有人。在我看来，这是一个大问题。
房间里的 WiFi 还不错，但我选择工作的大厅（一个非常适合观察人们的地方！）的 WiFi 却令人厌恶。请参阅附图中的 SpeedTest，显示下载速度为 8 Mbps。再次强调，这是 2025 年！！！说得够多了。
最后：酒店干净整洁，员工友好，但上述问题是危险信号。我还是回到 The Study 吧！
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