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Valentines Day Disappointment
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Valentines Day Disappointment
Founders House的点评
点评：Valentines dinner disappointment. I can give some wiggle room considering it’s a busy holiday but the overall poor service and food was inexcusable. We arrived with a reservation and the hostess didn’t seem to have a table ready for us. After a few minutes of waiting we were escorted to their lovely side dining room to find that another couple were already seated at the table meant for us and the hostess had no idea what to do. So she ends up offering us a 4 seat table in the middle of the crowded bar which was not as romantic as the dining room but we wanted to eat so it is what it is. We didn’t receive our bread and butter until halfway through our dinner entrees. We never were asked if we wanted refills on drinks or if we needed anything. I ordered the stuffed shrimp special and substituted the mashed potatoes with parmesan truffle fries. When the meal came it was just regular fries. I asked if they could be replaced and those didn’t come for 15+ minutes. There were three piles of stuffing on the plate but only two of them had shrimp underneath. Let me repeat, they served me two shrimp with stuffing and a third pile of just stuffing. When I brought this up with the waitress, she asked me to pile the stuffing onto my appetizer plate to take back to the kitchen to “show them” the mistake. At this point, why wasn’t my entire dinner plate taken back to the kitchen? maybe they could have also brought out my fries at the same time. Was the meal supposed to have 2 or 3 stuffed shrimps? I was not given any communication that the shrimp would be replaced. The stuffing was like a paste and made entirely out of ritz crackers. I didn’t taste or see any veggies or seafood in the stuffing. When our meal was finished we asked for the check instead of sticking around and ordering dessert and that is when a waiter came out with a single stuffed shrimp on a plate asking if I wanted it. Our meal was finished and they brought out the food too late. The waiter then placed his hand on my shoulder which was completely unnecessary and informed me that one of my cocktails would be comped. Not my $30+ meal.. just one single cocktail. Then after we receiving the check we found that we were charged for two sodas when we only ordered one. Spend you special occasion elsewhere.
翻译：情人节晚餐令人失望。考虑到这是一个繁忙的假期，我可以给一些回旋余地，但整体糟糕的服务和食物是不可原谅的。我们是带着预订来的，女主人似乎没有为我们准备好桌子。等待了几分钟后，我们被护送到他们可爱的侧餐厅，发现另一对夫妇已经坐在了为我们准备的桌子旁，女主人不知道该怎么办。所以她最终在拥挤的酒吧中间为我们提供了一张 4 座位的桌子，这里不像餐厅那么浪漫，但我们想吃饭，所以就这样了。直到晚餐主菜吃到一半我们才收到面包和黄油。我们从来没有被问过是否需要补充饮料或是否需要任何东西。我点了特色酿虾，并用帕尔玛松露薯条代替了土豆泥。饭菜上来的时候只是普通的薯条。我问是否可以更换，但过了 15 分钟都没有更换。盘子里有三堆馅，但只有两堆下面有虾。让我再说一遍，他们给我端来了两只带馅的虾和第三堆只是馅的。当我向女服务员提出这个问题时，她让我把馅料堆到开胃菜盘上，然后带回厨房“向他们展示”这个错误。此时，为什么我的整个餐盘没有被带回厨房呢？也许他们也可以同时拿出我的薯条。这顿饭应该有 2 到 3 只酿虾吗？我没有得到任何关于虾将被更换的信息。馅料就像糊状物一样，完全由丽兹饼干制成。我没有尝到或看到馅料中有任何蔬菜或海鲜。当我们吃完饭后，我们要求结账，而不是留下来点甜点，就在这时，一个服务员端着盘子里的一只酿虾走了出来，问我是否想要它。我们的饭吃完了，他们把食物端出来太晚了。然后服务员把他的手放在我的肩膀上，这是完全没有必要的，并告诉我我的一杯鸡尾酒将被赠送。不是我 30 美元以上的一顿饭……只是一杯鸡尾酒。然后在我们收到支票后，我们发现我们只点了一瓶苏打水，却被收取了两瓶苏打水的费用。在别处度过特别的时光。
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