拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
旅行
账户
20th Anniversary Ruined at JING Denver
Sheena f
20th Anniversary Ruined at JING Denver
Jing Restaurant的点评
点评：My husband and I reserved a table at JING Denver for our 20th wedding anniversary and noted the occasion in advance. We drove from Colorado Springs expecting the refined service that had made past visits enjoyable.
On arrival, we were placed beside the host station and across from a loud group, separated by only a table or two. The steady noise and foot traffic made conversation impossible. After forty-five minutes we left without finishing dinner.
I raised the issue with the floor manager that evening and followed up by email. Leadership asked me what I thought they should do, rather than offering a solution themselves. That response spoke volumes about how little guest experience factors into their priorities.
JING once felt like a reliable choice for upscale dining. Our anniversary visit showed otherwise. I hope management re-examines its approach to seating and, more important, to accountability when a celebration goes wrong.
On arrival, we were placed beside the host station and across from a loud group, separated by only a table or two. The steady noise and foot traffic made conversation impossible. After forty-five minutes we left without finishing dinner.
I raised the issue with the floor manager that evening and followed up by email. Leadership asked me what I thought they should do, rather than offering a solution themselves. That response spoke volumes about how little guest experience factors into their priorities.
JING once felt like a reliable choice for upscale dining. Our anniversary visit showed otherwise. I hope management re-examines its approach to seating and, more important, to accountability when a celebration goes wrong.
翻译：我和丈夫提前在丹佛JING餐厅预订了一张桌子，庆祝我们结婚20周年，并提前记下了这一刻。我们从科罗拉多斯普林斯开车过来，期待着像以前一样，提供优质服务，让我们享受到愉悦的用餐体验。
到达后，我们被安排在接待台旁边，对面是一群吵闹的人，只隔了一两张桌子。持续不断的噪音和来往的行人让我们无法交谈。45分钟后，我们没吃完就离开了。
那天晚上，我向大堂经理提出了这个问题，并通过电子邮件跟进。领导层问我，我认为他们应该怎么做，而不是自己提出解决方案。他们的回复充分说明了他们多么轻视顾客体验。
JING餐厅曾经被认为是一个可靠的高档餐厅选择。但我们的周年纪念之旅却表明情况并非如此。我希望管理层能够重新审视他们的座位安排，更重要的是，在庆祝活动出现问题时，如何追究责任。
到达后，我们被安排在接待台旁边，对面是一群吵闹的人，只隔了一两张桌子。持续不断的噪音和来往的行人让我们无法交谈。45分钟后，我们没吃完就离开了。
那天晚上，我向大堂经理提出了这个问题，并通过电子邮件跟进。领导层问我，我认为他们应该怎么做，而不是自己提出解决方案。他们的回复充分说明了他们多么轻视顾客体验。
JING餐厅曾经被认为是一个可靠的高档餐厅选择。但我们的周年纪念之旅却表明情况并非如此。我希望管理层能够重新审视他们的座位安排，更重要的是，在庆祝活动出现问题时，如何追究责任。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
