Location is excellent but would think more than twice about becoming an "owner"
Grand Colorado on Peak 8的点评
点评:The concierge worker seemed to be put out by having to speak with me when I mentioned that the person who booked our reservation over their phone system said he would note that we were to have free souvenir t-shirts for the family. I don't particularly care or need an extra t-shirt but thought it was nice. When I mentioned this, she insisted that this was booked through the peak 8 property and to claim these we would have to go to the other property. Nothing about my booking was at peak 8 and it seems kind of ridiculous when they clearly have a pile of shirts sitting there that they can't easily and quickly make things easy and right, I did not press the issue but this seems like a decent canary in the coal mine of how guests and I'm imagining some "owners" are treated. We actually were kind of ingrigued by the sales pitch but no thanks. I anticipate having some serious eventual buyer's remorse for owners especially after a quick Reddit search on many people's experience.
We were also booked into a substandard ADA room when it is clear that the standard rooms are much better and this was not disclosed.
The property is nice and the pools/hot tubs are great. Location is excellent. The grotto was nice and I especially enjoyed trying a cold plunge, but the dry sauna and steam room were very weak compared to my home Life Time gym, they were not invigorating and didn't even have doors to seal in the steam or heat, just swing doors that don't seal.
Anyway, I'd come back but don't have much intention on pursuing ownership after this trip. It's nice but it's definitely not Four Seasons or Ritz level by any stretch.
翻译:当我提到通过电话系统预订我们房间的人说他会记录下我们会有免费的纪念T恤送给我们一家人时,礼宾人员似乎很不高兴不得不和我说话。我其实并不特别在意,也不需要额外的T恤,但觉得这很不错。当我提到这一点时,她坚持说这是通过Peak 8预订的,要领取这些T恤,我们必须去另一家酒店。我的预订与Peak 8无关,而且他们明明有一堆T恤堆在那里,却无法轻松快捷地处理好,这看起来有点荒谬。我没有追问这个问题,但这看起来像是煤矿里一个警示灯,预示着客人以及我想象中的一些“业主”受到的待遇。我们其实对这种推销方式有点好奇,但还是算了。我预计最终业主会后悔莫及,尤其是在Reddit上快速搜索了很多人的经历之后。
我们还被安排到了一间不符合ADA标准的房间,但很明显标准间要好得多,而且酒店没有透露这一点。
酒店很不错,泳池/热水浴缸也很棒。地理位置优越。洞穴很不错,我特别喜欢尝试一下冷水浴,但干桑拿和蒸汽房与我家的Life Time健身房相比非常弱,既不提神,甚至没有门来隔绝蒸汽或热量,只有无法密封的旋转门。
总之,我会再来的,但这次旅行之后,我不太打算再入住这家酒店。酒店不错,但绝对比不上四季酒店或丽兹酒店的水平。