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Excellent service making up for a work in progress
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Excellent service making up for a work in progress
Cottonwood Restaurant的点评
点评：We have been to this restaurant several times, and tbh, it wasn’t always great. We were seated at a table and the server didn’t know we’d been seated in their area, we had to wait for someone to bring us water (we finally had to ask for our server), and were served frozen bread with rock hard butter.
Fast forward to the last three times we’ve been there, and totally different story. The service was amazing, the food remarkable, and the view, well, undeniably one of the best in Truckee. There are issues with the food delivery, and I think they are working on it. It appears they’ve hired more servers and food runners to expedite the food delivery which is a step in the right direction.
Our server was a delightful woman named Roxy, or Roxanne. At first blush, we thought she was an owner or manager filling in because she was so professional, and cared about our experience.
There are issues with the chef, but honestly, it’s difficult to find not just a chef, but a support staff to bring the meal to fruition. With new owners, new management and new staff, once the kinks are worked out, this will again be the dining experience in Truckee as it once was.
Fast forward to the last three times we’ve been there, and totally different story. The service was amazing, the food remarkable, and the view, well, undeniably one of the best in Truckee. There are issues with the food delivery, and I think they are working on it. It appears they’ve hired more servers and food runners to expedite the food delivery which is a step in the right direction.
Our server was a delightful woman named Roxy, or Roxanne. At first blush, we thought she was an owner or manager filling in because she was so professional, and cared about our experience.
There are issues with the chef, but honestly, it’s difficult to find not just a chef, but a support staff to bring the meal to fruition. With new owners, new management and new staff, once the kinks are worked out, this will again be the dining experience in Truckee as it once was.
翻译：我们去过这家餐厅好几次，说实话，它并不总是那么好。我们坐在一张桌子旁，服务器不知道我们已经坐在他们的区域，我们不得不等待有人给我们送水（我们最终不得不要求我们的服务器），并提供冷冻面包和岩石硬黄油。
快进到我们去过那里的最后三次，完全不同的故事。服务很棒，食物很棒，景色无可否认是特拉基最好的景色之一。送餐有问题，我认为他们正在努力解决。看来他们雇用了更多服务员和送餐员来加快送餐速度，这是朝着正确方向迈出的一步。
我们的服务员是一位名叫 Roxy 或 Roxanne 的令人愉快的女士。乍一看，我们以为她是一位老板或经理，因为她非常专业，并且关心我们的体验。
厨师有问题，但老实说，不仅很难找到厨师，而且很难找到支持人员来完成这顿饭。有了新的老板、新的管理人员和新的员工，一旦问题得到解决，这将再次成为特拉基曾经的用餐体验。
快进到我们去过那里的最后三次，完全不同的故事。服务很棒，食物很棒，景色无可否认是特拉基最好的景色之一。送餐有问题，我认为他们正在努力解决。看来他们雇用了更多服务员和送餐员来加快送餐速度，这是朝着正确方向迈出的一步。
我们的服务员是一位名叫 Roxy 或 Roxanne 的令人愉快的女士。乍一看，我们以为她是一位老板或经理，因为她非常专业，并且关心我们的体验。
厨师有问题，但老实说，不仅很难找到厨师，而且很难找到支持人员来完成这顿饭。有了新的老板、新的管理人员和新的员工，一旦问题得到解决，这将再次成为特拉基曾经的用餐体验。
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