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Awful service- not for large parties
Cristina M
Awful service- not for large parties
Gourmet Italia的点评
点评：SCAM- TERRIBLE SERVICE.
Where to start? After reading more of the 1 star reviews it seems accurate that this place has no idea how to budget time or work with LARGE PARTIES.
We called in advance to accommodate 9 people for a birthday party and were told that if we come before 7:30 we would be seated. We were then made to wait over an hour. After being seated they completely FORGOT ABOUT US. We had to ask multiple times for bread and updates.
After ordering our food when we sat down, the waitress came back almost an hour later to let us know that the kitchen was out of squid ink pasta and the scallops.... So we had to get completely different orders and we're STILL CHARGED $42 for the squid ink pasta special.
The owner Alex was so awful to our friend after she voiced our complaints to the wait, service, and charges. Our compensation to the bill was $5 off each plate.
The food was fine, but truthfully not worth the wait, frustration, and not flavorful enough. Not sure if it was because we didn't get our food until after 9 At that point and they were running out of ingredients but overall the experience was very disappointing.
Where to start? After reading more of the 1 star reviews it seems accurate that this place has no idea how to budget time or work with LARGE PARTIES.
We called in advance to accommodate 9 people for a birthday party and were told that if we come before 7:30 we would be seated. We were then made to wait over an hour. After being seated they completely FORGOT ABOUT US. We had to ask multiple times for bread and updates.
After ordering our food when we sat down, the waitress came back almost an hour later to let us know that the kitchen was out of squid ink pasta and the scallops.... So we had to get completely different orders and we're STILL CHARGED $42 for the squid ink pasta special.
The owner Alex was so awful to our friend after she voiced our complaints to the wait, service, and charges. Our compensation to the bill was $5 off each plate.
The food was fine, but truthfully not worth the wait, frustration, and not flavorful enough. Not sure if it was because we didn't get our food until after 9 At that point and they were running out of ingredients but overall the experience was very disappointing.
翻译：骗局——糟糕的服务。
从哪里开始？在阅读了更多 1 星评论后，似乎确实如此，这个地方不知道如何安排时间或与大型聚会打交道。
我们提前打电话预订了 9 个人的生日聚会，被告知如果我们在 7:30 之前到达，我们就会入座。然后我们被迫等了一个多小时。入座后，他们完全忘记了我们。我们不得不多次询问面包和更新情况。
我们坐下来点餐后，女服务员几乎一个小时后回来告诉我们厨房没有墨鱼汁意大利面和扇贝了……所以我们不得不点完全不同的菜，而且我们仍然要为墨鱼汁意大利面特餐支付 42 美元。
在我们的朋友抱怨等待、服务和收费后，老板 Alex 对我们的态度非常恶劣。我们对账单的补偿是每盘菜减免 5 美元。
食物不错，但说实话不值得等待，令人沮丧，味道也不够。不知道是不是因为我们直到晚上 9 点才拿到食物，那时他们的食材已经用完了，但总的来说，这次体验非常令人失望。
从哪里开始？在阅读了更多 1 星评论后，似乎确实如此，这个地方不知道如何安排时间或与大型聚会打交道。
我们提前打电话预订了 9 个人的生日聚会，被告知如果我们在 7:30 之前到达，我们就会入座。然后我们被迫等了一个多小时。入座后，他们完全忘记了我们。我们不得不多次询问面包和更新情况。
我们坐下来点餐后，女服务员几乎一个小时后回来告诉我们厨房没有墨鱼汁意大利面和扇贝了……所以我们不得不点完全不同的菜，而且我们仍然要为墨鱼汁意大利面特餐支付 42 美元。
在我们的朋友抱怨等待、服务和收费后，老板 Alex 对我们的态度非常恶劣。我们对账单的补偿是每盘菜减免 5 美元。
食物不错，但说实话不值得等待，令人沮丧，味道也不够。不知道是不是因为我们直到晚上 9 点才拿到食物，那时他们的食材已经用完了，但总的来说，这次体验非常令人失望。
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