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Very Disappointing!
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Very Disappointing!
Ysidora Restaurant & Lounge的点评
点评：This was a disappointment. Celebrating my mom's 95th birthday, we chose this beautiful, high end restaurant for the first time. I made a reservation online, specifying outside, with a note about the 95th birthday. We arrived on time to find only two tables occupied inside and a big party outside and were greeted with "4 for lunch?" I said we had a reservation which they finally found and then asked whether we wanted inside or outside (remember, I said outside on the reservation). No tables were set outside so he said we could choose. We sat down; the table was dirty; disappointed to learn tapas were only at dinner; and we were asked if we were celebrating anything today. I went inside to speak privately with the server about this very special birthday but she was unavailable. So I spoke to the bartender who said he would let her know. After we finished eating the server came out and, addressing me (do I look 95?), said, "I understand we're celebrating a birthday today. We offer a chocolate cake or [another choice]." There was confusion when we asked for 2 more desserts; she thought we were asking for complimentary items until I finally said, "You mean we can't order additional desserts?"
We were looking forward to a very special celebration and expected so much more from this highly rated restaurant. A reservation with no table set and awaiting my 95-year-old mother, along with a serious lack of communication resulted in a major disappointment. That being said, the establishment is gorgeous and the staff very friendly.
We were looking forward to a very special celebration and expected so much more from this highly rated restaurant. A reservation with no table set and awaiting my 95-year-old mother, along with a serious lack of communication resulted in a major disappointment. That being said, the establishment is gorgeous and the staff very friendly.
翻译：这令人失望。为了庆祝我妈妈的 95 岁生日，我们第一次选择了这家美丽的高端餐厅。我在网上预订了房间，指定在外面，并注明了95岁生日。我们准时到达，发现里面只有两张桌子，外面有一个大型聚会，迎接我们的是“4 人吃午餐？”我说我们有一个预订，他们终于找到了，然后问我们是否想要室内还是室外（记住，我在预订时说室外）。外面没有桌子，所以他说我们可以选择。我们坐下来；桌子很脏；很失望地得知小吃只在晚餐时提供；有人问我们今天是否庆祝什么。我进去与服务员私下谈论这个非常特别的生日，但她没空。所以我和调酒师谈过，他说他会让她知道。我们吃完后，服务员出来对我说（我看起来像95岁吗？），“我知道我们今天要庆祝生日。我们提供巧克力蛋糕或[另一种选择]。”当我们再要 2 份甜点时，出现了混乱；她以为我们要求免费赠送物品，直到我最后说：“你的意思是我们不能订购额外的甜点？”
我们期待着一场非常特别的庆祝活动，并对这家评价很高的餐厅抱有更多的期望。预订时没有设置餐桌，等待我 95 岁的母亲，再加上严重缺乏沟通，导致非常失望。话虽这么说，酒店很华丽，工作人员也非常友好。
我们期待着一场非常特别的庆祝活动，并对这家评价很高的餐厅抱有更多的期望。预订时没有设置餐桌，等待我 95 岁的母亲，再加上严重缺乏沟通，导致非常失望。话虽这么说，酒店很华丽，工作人员也非常友好。
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