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Great food, terrible service
Tripadvisor用户
Great food, terrible service
Sol Agave的点评
点评：We've dined at Sol Agave many times, and keep going back because the food is great, and we keep hoping that the service will improve. Unfortunately, it seems to get worse with each visit. On our last visit, we were seated quickly, which is unusual, even with reservations, because Sol Agave is a very popular restaurant. However, we had to wait for 30 minutes for our drinks to arrive, and were seated at the table for close to an hour before the waiter returned to take our food order. The food took another 40 minutes to arrive, and the wait for our bill after dining was even longer. By that time, we had been seated at our table for 2 1/2 hours, and then because we were paying with a combination of a gift card and credit card, the waiter couldn't figure out the bill. Bottom line, the service was inexcusably bad. It's a shame, because the food is very good, but we've grown tired of waiting for them to get their act together. We wont' be back.
翻译：我们已经在 Sol Agave 吃过很多次了，并且因为食物很棒而继续回去，我们一直希望服务会有所改善。不幸的是，每次访问似乎都变得更糟。在我们上次访问时，我们很快就坐了下来，这很不寻常，即使有预订也是如此，因为 Sol Agave 是一家非常受欢迎的餐厅。然而，我们不得不等待 30 分钟才能让我们的饮料到达，并且在服务员回来接受我们的食物订单之前坐在桌旁将近一个小时。食物又过了 40 分钟才送达，用餐后等待结账的时间更长。那时，我们已经在我们的餐桌旁坐了 2 1/2 小时，然后因为我们使用礼品卡和信用卡的组合付款，服务员无法算出账单。最重要的是，这项服务非常糟糕。很遗憾，因为食物非常好，但我们已经厌倦了等待他们齐心协力。我们不会回来了。
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