点评:Wish we had a better experience than we did at this restaurant. I planned a dinner for my boyfriend’s 40th birthday. I made a reservation 4 weeks in advance, and called 2 weeks in advance to alert the establishment it was his birthday. The reservations are on “Peak” - you reserve your specific table; catch is that apparently, other customers can “buy” your reservation from you.
As this was intended to be a special milestone dinner, I booked a banquette. The day of the reservation (on his birthday) I received a text from Peak that someone wanted to buy my table for $50, and if I wanted to keep my table, I didn’t need to respond.
We arrived at the restaurant early, and had a drink at the bar - lounge/bar area is great! When time for our reservation, we were “greeted” by a host, who promptly informed us that this is a Dinner Jacket Only restaurant (we were never advised of this prior to the reservation). The host was pretty rude to us, and handed my boyfriend an ugly paisley silk magician’s jacket.
We were brought to a table that was NOT a banquette, instead a table in the middle of the room. Someone swiped our table, and we didn’t receive the proposed $50. Disappointing, but we didn’t say anything. We had high hopes for the evening regardless.
Unfortunately, I would not suggest anyone waste their money here. For the $600 we spent, we assumed we would receive a level of service and food quality that would match the ambiance, and we were sadly incredibly disappointed. We had one server that seemed to leave 10 minutes after we were seated, claiming we were in for a night of surprise - our only surprise was the service was bad - he dropped a candle on the table (this is actually part of their bread and butter service), and left. The bread arrived 25 minutes later from a different server, who forgot to explain that the candle was the butter. After taking our order (almost an hour after we sat), all service nearly disappeared. The food was both over and undercooked - $140 for a Wagyu steak that was undercooked and flashed, and inedible. The steak tartare was prepared table side; the server said “I will review the items as we prepare the dish - let me know if you are allergic to or don’t like anything” (to note, they never asked our allergies); before we could say if we wanted any adjustments, the ingredients were already in the dish.
At one point, I brought “4-0” candles that I had purchased over to the host, to give the kitchen for dessert. He acted like I handed him something spoiled. The dessert came from the server and the host, who both just handed my boyfriend the dish and simply said “enjoy” and walked away.
Overall, ambiance was a 10, tables were a 6, drinks were a 5, food was a 2, service was -5. We will not be making another stop here on our next Palm Springs annual trip.
翻译:希望我们有比在这家餐厅更好的体验。我计划为我男朋友 40 岁生日准备一顿晚餐。我提前 4 周预订,并提前 2 周打电话通知酒店今天是他的生日。预订是在“高峰期”——您预订特定的餐桌;问题是,显然其他客户可以从您那里“购买”您的预订。
由于这是一次特殊的里程碑晚餐,我预订了宴会。预订当天(他的生日),我收到了 Peak 的短信,有人想以 50 美元的价格购买我的桌子,如果我想保留我的桌子,我不需要回复。
我们很早就到达餐厅,在酒吧喝了一杯——休息室/酒吧区很棒!当我们预订的时候,我们受到了一位主人的“欢迎”,他立即告诉我们这是一家仅穿晚礼服的餐厅(在预订之前我们从未被告知过这一点)。主人对我们很粗鲁,还递给我男朋友一件难看的佩斯利丝绸魔术师夹克。
我们被带到一张不是长椅的桌子,而是房间中间的一张桌子。有人刷了我们的桌子,我们没有收到提议的 50 美元。令人失望,但我们什么也没说。不管怎样,我们对这个晚上抱有很高的期望。
不幸的是,我不建议任何人在这里浪费钱。对于我们花费的 600 美元,我们以为我们会得到与氛围相匹配的服务水平和食品质量,但遗憾的是我们非常失望。我们的一位服务员似乎在我们入座后 10 分钟就离开了,声称我们度过了一个惊喜之夜 - 我们唯一的惊喜是服务很糟糕 - 他在桌子上掉了一根蜡烛(这实际上是他们面包的一部分)黄油服务),然后离开。 25 分钟后,面包从另一位服务员送来,服务员忘了解释蜡烛是黄油。接受我们的订单后(我们坐下后几乎一个小时),所有服务几乎消失了。食物既没有煮熟,也没有煮熟——140 美元的和牛牛排没有煮熟,而且还闪着光,无法食用。鞑靼牛排是在桌边准备的;服务员说“我会在准备菜肴时检查这些物品 - 如果您对任何东西过敏或不喜欢,请告诉我”(要注意的是,他们从未询问过我们的过敏情况);在我们决定是否需要任何调整之前,配料已经在菜里了。
有一次,我把买的“4-0”蜡烛交给了主人,给厨房当甜点。他表现得就像我递给他一些变质的东西一样。甜点来自服务员和主人,他们只是把菜递给我男朋友,简单地说“享受”就走开了。
总的来说,氛围是 10 分,桌子是 6 分,饮料是 5 分,食物是 2 分,服务是 -5 分。在我们的下一次棕榈泉年度旅行中,我们不会再在这里停留。