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Oh dear it seems new owners forgot the regulars and the old owner didn't protect us .
Campfreddy123
Oh dear it seems new owners forgot the regulars and the old owner didn't protect us .
Domaine de Massereau的点评
点评：So an update here .
It's a week on from.the day I finally posted here .
Worth pointing out is that the site is my only choice annually and I'd frankly never want to go elsewhere . Sadly I'm.losing Hope for this year .
The site was bought by a new owner at tge end of last season and regrettably it seems the reassuring email by ex owner after he'd done the deal was premature.
To be blunt I've run out of ways to say politely confirm my booking .
I did get an email from.lisa and it said they'd be in touch but it seems they have no idea the stress they are causing regulars . Thees no email I can find that gets a response and calls just get a response that you cannot pre book despite the fact I flippin have .
I have been messaged by 89 people now and they all have no idea and many say no hope that this year will end well.
If we are typical the pitch cost of 2k we pay along with another 89 people or more all add up to a lot of lost PR and euros so I'm confident that this might be purely the new owners not being at all interested in variations to their method . Maybe it will be OK maybe it won't goodness knows . All I can say at this point is that it's becoming evident in a really bad way that a large multi site owner does not it seems have interest in responding to long-term customers or in providing clear communication routes for the UK customers.
I'm.not angry and if msrilla wake up finally and realise the stress they are currently causing and resolve the many many customer worries then I'm.sure many people will get a holiday this year . I'd be happy if this gets sorted out but I have no idea .
I'm.giving it a week and then looking elsewhere which I am truly reluctant to do .
Please for goodness sake sort this out marilla .
BTW I feel its a shame after 10 years of coming that we are being ignored and left to worry which think has to be unintentional but isn't what you want in a holiday ! Fingers crossed . 22 emails / 8 calls now. Still No detailed or clear response infact just one saying I'll get a call . No idea frankly . I've just about had enough .
It's a week on from.the day I finally posted here .
Worth pointing out is that the site is my only choice annually and I'd frankly never want to go elsewhere . Sadly I'm.losing Hope for this year .
The site was bought by a new owner at tge end of last season and regrettably it seems the reassuring email by ex owner after he'd done the deal was premature.
To be blunt I've run out of ways to say politely confirm my booking .
I did get an email from.lisa and it said they'd be in touch but it seems they have no idea the stress they are causing regulars . Thees no email I can find that gets a response and calls just get a response that you cannot pre book despite the fact I flippin have .
I have been messaged by 89 people now and they all have no idea and many say no hope that this year will end well.
If we are typical the pitch cost of 2k we pay along with another 89 people or more all add up to a lot of lost PR and euros so I'm confident that this might be purely the new owners not being at all interested in variations to their method . Maybe it will be OK maybe it won't goodness knows . All I can say at this point is that it's becoming evident in a really bad way that a large multi site owner does not it seems have interest in responding to long-term customers or in providing clear communication routes for the UK customers.
I'm.not angry and if msrilla wake up finally and realise the stress they are currently causing and resolve the many many customer worries then I'm.sure many people will get a holiday this year . I'd be happy if this gets sorted out but I have no idea .
I'm.giving it a week and then looking elsewhere which I am truly reluctant to do .
Please for goodness sake sort this out marilla .
BTW I feel its a shame after 10 years of coming that we are being ignored and left to worry which think has to be unintentional but isn't what you want in a holiday ! Fingers crossed . 22 emails / 8 calls now. Still No detailed or clear response infact just one saying I'll get a call . No idea frankly . I've just about had enough .
翻译：所以这里更新一下。
距离我终于在这里发帖的那一天已经过去一周了。
值得指出的是，该网站是我每年唯一的选择，坦白说我永远不想去其他地方。可悲的是我今年失去了希望。
该网站在上赛季末被一位新所有者收购，遗憾的是，前所有者在完成交易后发出的令人放心的电子邮件似乎为时过早。
坦白说，我已经没有办法礼貌地确认我的预订了。
我确实收到了一封来自.lisa 的电子邮件，上面说他们会与我联系，但他们似乎不知道他们给常客带来的压力。我找不到任何电子邮件可以得到回复，而电话只能得到回复，尽管我确实有，但你无法预先预订。
现在已经有 89 个人给我发信息了，他们都不知道，很多人说不希望今年能有好结果。
如果我们是典型的 2k 的球场成本，我们与另外 89 人或更多人一起支付，所有这些加起来都会损失很多公关和欧元，所以我相信这可能纯粹是新所有者对变化完全不感兴趣他们的方法。也许会好起来，也许不会，天知道。在这一点上我能说的是，以一种非常糟糕的方式变得越来越明显，大型多站点所有者似乎没有兴趣响应长期客户或为英国客户提供清晰的沟通路线。
我并不生气，如果 msrilla 最终醒来并意识到他们目前造成的压力并解决了许多客户的担忧，那么我确信今年会有很多人放假。如果这个问题得到解决，我会很高兴，但我不知道。
我给它一个星期，然后寻找其他地方，我真的不愿意这样做。
看在上帝的份上，请把这个玛丽拉解决掉。
顺便说一句，在来了 10 年之后，我感到很遗憾，我们被忽视了，让我们担心，这种想法一定是无意的，但这不是你想要的假期！手指交叉。现在 22 封电子邮件/8 个电话。仍然没有详细或明确的答复，事实上只是说我会接到电话。坦白说不知道。我已经受够了。
距离我终于在这里发帖的那一天已经过去一周了。
值得指出的是，该网站是我每年唯一的选择，坦白说我永远不想去其他地方。可悲的是我今年失去了希望。
该网站在上赛季末被一位新所有者收购，遗憾的是，前所有者在完成交易后发出的令人放心的电子邮件似乎为时过早。
坦白说，我已经没有办法礼貌地确认我的预订了。
我确实收到了一封来自.lisa 的电子邮件，上面说他们会与我联系，但他们似乎不知道他们给常客带来的压力。我找不到任何电子邮件可以得到回复，而电话只能得到回复，尽管我确实有，但你无法预先预订。
现在已经有 89 个人给我发信息了，他们都不知道，很多人说不希望今年能有好结果。
如果我们是典型的 2k 的球场成本，我们与另外 89 人或更多人一起支付，所有这些加起来都会损失很多公关和欧元，所以我相信这可能纯粹是新所有者对变化完全不感兴趣他们的方法。也许会好起来，也许不会，天知道。在这一点上我能说的是，以一种非常糟糕的方式变得越来越明显，大型多站点所有者似乎没有兴趣响应长期客户或为英国客户提供清晰的沟通路线。
我并不生气，如果 msrilla 最终醒来并意识到他们目前造成的压力并解决了许多客户的担忧，那么我确信今年会有很多人放假。如果这个问题得到解决，我会很高兴，但我不知道。
我给它一个星期，然后寻找其他地方，我真的不愿意这样做。
看在上帝的份上，请把这个玛丽拉解决掉。
顺便说一句，在来了 10 年之后，我感到很遗憾，我们被忽视了，让我们担心，这种想法一定是无意的，但这不是你想要的假期！手指交叉。现在 22 封电子邮件/8 个电话。仍然没有详细或明确的答复，事实上只是说我会接到电话。坦白说不知道。我已经受够了。
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