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Unpleasant experience
Tripadvisor用户
Unpleasant experience
Cafe Penguino的点评
点评：Small restaurant. Prices very reasonable. Staff not very attentive. We waited long for the table to be cleaned after last users. A while after, eventually, when they came to take our drinks order, the waiter realized we didn't get a menu. So they brought the menu. I sent the menu back to be cleaned because it was filthy. I ordered ice coffee while waiting for my hake and chips. Ice coffee was nice, until I noted that the glass is not spotless. The drinking straw was open on one end... I did not bother to ask another one, not sure when I would get it so I did not use the straw. After noticing the dirty glass, it was the end of my ice coffee. Anyway.... My food arrived. Hake was nice. Moist and well cooked. Chips tasteless almost dry. Plain sour mayonnaise was served with the food in addition to Tomato and vinegar sachets. We had to go to the counter wait for the waiter to get our bill. I mentioned to the waiter the counter needs cleaning... Won't visit again, I like hygienic cleanliness when it comes to food. From the moment I step in, right through to the time I leave. That includes my table, eating utensils, the staff, as well as where the food is prepared. Even the toilets are a reflection of the level of service and cleanliness of any restaurant. I usually intensely check the complete environment. I'm sure many customers do, so owners, please pay attention. So many restaurants closed due to covid pandemic. You've survived covid, don't let negligence cause your restaurant to die a slow death.
翻译：小餐馆。价格非常合理。工作人员不是很周到。我们等了很久才在最后一个用户之后清理桌子。过了一会儿，当他们来点我们的饮料时，服务员终于意识到我们没有菜单。所以他们带来了菜单。我把菜单送回去清洗，因为它很脏。我在等鳕鱼和薯条的时候点了冰咖啡。冰咖啡很好喝，直到我注意到玻璃杯并非一尘不染。吸管的一端是敞开的……我懒得问另一根，不知道什么时候能拿到所以我没有用吸管。注意到脏玻璃后，我的冰咖啡就结束了。不管怎样……我的食物到了。无须鳕很好。潮湿且煮熟。薯片无味几乎干了。除了番茄和醋袋外，食物还配有原味酸蛋黄酱。我们不得不去柜台等待服务员拿到我们的账单。我跟服务员提到柜台需要清洁……不会再来了，我喜欢食物方面的卫生清洁度。从我介入的那一刻起，一直到我离开的那一刻。这包括我的桌子、餐具、工作人员以及准备食物的地方。甚至厕所也反映了任何餐厅的服务水平和清洁度。我通常会仔细检查整个环境。相信很多顾客都这样，所以请业主注意。由于 covid 大流行，许多餐馆都关门了。您在 covid 中幸存下来，不要让疏忽导致您的餐厅慢慢死去。
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