点评:We have always been a fan of Chilis and visited often for dinners and lunches. Today however, we had lunch at the Chilis in Rogers, AR and were so taken aback by the lack of professionalism and attitude by our waitress, Sarah.
The dining room was crowded as it is most days during lunch time and people were waiting for tables. As we watched Sarah for 10 minutes having conversation with customers sitting at the bar, she then finally came over to our table to ask us for our order. I began explaining that we wanted the 3 for 10.99 when she curtly cut me off and said I didn't need to tell her that. All I needed to tell her was what we wanted to eat. She was very snippy with us and it made for a really unpleasant dining experience. If she was so busy that she couldn't even be polite, than why did she make undue conversation with patrons that were finished? We won't be back to this Chilis! There are far too many other restaurants with better service and smiles!
翻译:我们一直是辣椒的粉丝,经常去吃晚餐和午餐。然而今天,我们在阿肯色州罗杰斯的 Chilis 吃了午餐,我们的女服务员莎拉缺乏专业精神和态度,这让我们大吃一惊。
餐厅很拥挤,因为大部分时间都是午餐时间,人们在等桌子。当我们看了 10 分钟莎拉与坐在吧台的顾客交谈时,她终于来到我们的餐桌旁询问我们的订单。我开始解释说我们想要 10.99 的 3 时,她突然打断了我,说我不需要告诉她。我只需要告诉她我们想吃什么。她对我们很挑剔,这给我们带来了非常不愉快的用餐体验。如果她忙得连礼貌都做不到,那她为什么还要和已经结束的顾客无端交谈呢?我们不会回到这个辣椒!有太多其他餐厅提供更好的服务和微笑!