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旅行
账户
Absolutely disaster
Yura B
Absolutely disaster
Veselo Selo Bansko的点评
点评：This restaurant is an absolute disaster from start to finish. The place reeks of cigarette smoke because people illegally smoke indoors, and the staff does nothing about it. When I pointed out that a couple was smoking IQOS—which is banned indoors by law—the manager argued with me instead of enforcing the rules. The food was terrible—my steak was both burnt and raw, and my friend’s seafood smelled like it had been sitting in the sun for days. The service was nonexistent until it was time to shove the bill in our faces and make sure we paid every cent for this mess. The entire place is filthy, with ashes on the floor, cracked booths, and a kitchen I wouldn’t trust to make instant noodles. The staff is either clueless or just doesn’t care, and the manager is straight-up rude. No discount, no apology, just a smug attitude and total disregard for customer experience. We left smelling like an ashtray, with a lighter wallet and a newfound hatred for this place. Zero stars—this place needs a health inspector ASAP.
翻译：这家餐厅从头到尾都是一场灾难。这里到处都是烟味，因为人们在室内非法吸烟，而员工对此无动于衷。当我指出一对夫妇在吸 IQOS 香烟时——法律禁止在室内吸烟——经理与我争吵，而不是执行规定。食物很糟糕——我的牛排既烧焦又生，我朋友的海鲜闻起来像是在阳光下晒了好几天。服务完全不存在，直到我们把账单塞到我们面前，确保我们为这堆烂摊子付了每一分钱。整个地方都很脏，地板上到处都是烟灰，隔间破裂，厨房我都不相信能做方便面。工作人员要么一无所知，要么根本不在乎，经理简直是粗鲁无礼。没有折扣，没有道歉，只有自鸣得意的态度，完全无视顾客体验。我们离开时身上闻起来像烟灰缸，钱包变轻了，对这个地方又产生了新的仇恨。零星——这个地方需要尽快聘请一名卫生检查员。
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