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Food is good, service was terrible.
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Food is good, service was terrible.
Chen's Garden的点评
点评：The food is good, but the service is terrible. I stopped in to pick up a to go order of two pints of vegetable fried rice. As I was talking with the receptionist who was taking my order, another employee interrupted and asked about my place of employment, as I was in uniform and on my way to work. She made reference to the company name and was making jokes, which I found to be unprofessional. Two of the three working the desk were rude teenagers with no respect for customers. I placed my order, prepaid, and stood aside to wait. I waited at least 15 minutes, and I watched several people check out. I finally asked if they were filling my order or maybe they had forgotten about it. She walked away, came back and said, a few more minutes. I waited another 10 minutes before I asked for my food, a refund, or the manager. She walked away again, and came back without my food. I couldn't leave, as I had already paid. So when she finally brought my food, she had some excuse like the cook is new. I told her that I was not happy about waiting 26 minutes for two pints of vegetable fried rice, and that my entire experience there was absurd. She said, why, because you had to wait for your food? I told her my reasoning and said, never again.
翻译：菜品不错，但服务糟糕透顶。我进去点了一份外带，两品脱蔬菜炒饭。正和点餐的接待员聊天时，另一个员工打断了我，问我的工作单位，因为我穿着制服，而且正要上班。她提到公司名称，还开玩笑，我觉得这很不专业。前台的三个服务员中有两个是粗鲁的青少年，完全不尊重顾客。我点了菜，预付了钱，然后站在一旁等着。我至少等了15分钟，看着好几个人结账。最后我问他们是不是在处理我的订单，还是他们忘了。她走开了，又回来了，说再等几分钟。我又等了10分钟，才要求拿走我的菜、退款，或者找经理。她又走开了，回来时菜都没带。我走不了，因为我已经付了钱。所以，当她终于把菜端上来时，她找了个借口，好像厨师是新来的。我告诉她，为了两品脱蔬菜炒饭等了26分钟，我很不开心，而且我在那里的整个经历简直荒唐。她说，为什么？因为你得等饭吃？我告诉她我的理由，然后说，以后再也不来了。
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