点评:First of all requested for a booth and didn’t get one so immediately annoyed when the room was pretty much empty. We were sat between 2 other groups on very small tables I get that it’s a small place with not many tables but it is very cramped and there was plenty of tables and booths available when we arrived but we were sat in between 2 tables may aswell have been all one group we were that close!
Service was slow girls were stood round chatting when people clearly wanted to order food and drinks.
Ordered 2 drinks first off and we realised the service was slow so when one of the girls was nearby ordered 2 more. She removed our 2 drinks off the table which were half full and left us with the used plates until the next round of food came and awkwardly removed them when serving next course. By this point we were drink less as our half full glasses that cost £7.25 each were removed and the new drinks order had not arrived.
Completed our full main course of 6 dishes without drinks and had to ask again for our drinks. They came once we had finished eating. Not good enough to have drinks removed and not refilled whilst eating spicy food!!!! Then when the bill came we realised we’d been charged for doubles and not singles so been charged £11.35 each on the drinks that were taken away half full. Shambles really and it’s a shame because the food was actually really good. Very tasty nothing was greasy although the chips were lukewarm. Good food however definitely overpriced and really let down by poor service and overcharging. It was my birthday meal so very disappointed. Won’t return and won’t recommend
翻译:首先,我们要求一个隔间,但没有得到,所以当房间里几乎空无一人时,我们立刻就生气了。我们坐在另外两组人中间,桌子上很小,我知道这个地方很小,没有多少桌子,但它非常拥挤,我们到达时有很多桌子和隔间可用,但我们坐在两张桌子中间,可能都是一组人,因为我们离得太近了!
服务很慢,当人们明显想要点食物和饮料时,女孩们站着聊天。
首先点了两杯饮料,我们意识到服务很慢,所以当其中一个女孩在附近时,我们又点了两杯。她把我们的两杯半满的饮料从桌子上拿走,把用过的盘子留给我们,直到下一轮食物上来,在上下一道菜时尴尬地把盘子拿走。到这时,我们的饮料已经少了,因为我们半满的杯子(每个 7.25 英镑)被拿走了,新的饮料订单还没有到。
我们吃完了 6 道菜的主菜,没有饮料,不得不再次要求我们的饮料。我们吃完后,饮料才送来。吃辣的食物时,饮料被撤走,而且没有重新加满,这太糟糕了!!!!然后结账时,我们才意识到我们被收取了双人份的费用,而不是单人份,所以半满的饮料被撤走了,每杯饮料被收取了 11.35 英镑。真是一团糟,真可惜,因为食物其实真的很好。非常美味,没有什么油腻的,虽然薯条不冷不热。食物很好吃,但绝对贵了,糟糕的服务和多收费真的让人失望。这是我的生日餐,非常失望。不会再来,也不会推荐