点评:I'm sorry, but this one in Maumelle, AR needs to be shut down......and it was, for a while. Re-opened recently and STILL has the same problems. Namely, extremely slow service, and untrained, unprofessional staff. Waited inside for over 20 minutes for a simple grilled chicken cobb salad. Upon entering the establishment, I noticed there was no one, and I do mean NOT A SINGLE PERSON in sight! When I finally made it to the front counter, I noticed an employee in the back eating food while waiting on a customer in the drive thru. I heard the person in the DT say their order was not correct. The next customer that pulled up asked for their money back, as they got tired of waiting. This is the second or third time I've gone there and each time. I'm having to wait at least 15 minutes for my order. And the employees who work there seem not to care. They are neither pleasant nor concerned. I love Zaxby's food but something definitely needs to change!! Please, I beg of you.......get some REAL people to work there - get them properly TRAINED in serving the public, or we will not only stop coming there, but will tell our friends and neighbors to stop.
翻译:很抱歉,这家位于阿肯色州 Maumelle 的餐厅需要关闭......而且已经关闭了一段时间。最近重新开业了,但仍然有同样的问题。也就是说,服务非常慢,员工未经培训,不专业。在里面等了 20 多分钟,只为了一份简单的烤鸡肉科布沙拉。进入餐厅后,我发现里面空无一人,我的意思是看不到一个人!当我终于走到前台时,我注意到后面的一名员工在等待免下车通道的顾客时正在吃东西。我听到免下车通道的人说他们的订单不正确。下一位停车的顾客要求退款,因为他们等得不耐烦了。这是我第二次或第三次去那里,每次我都要等至少 15 分钟才能拿到订单。在那里工作的员工似乎不在乎。他们既不友好也不关心。我喜欢 Zaxby 的食物,但肯定需要改变一些东西!!请,我恳求你们......找一些真正的人去那里工作——让他们接受为公众服务的适当培训,否则我们不仅不会再去那里,还会告诉我们的朋友和邻居不要再去那里了。