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Squire Pub + Social - Avoid this establishment
bjmpatel
Squire Pub + Social - Avoid this establishment
Desert Lounge + Grill的点评
点评：Although our experience here was brief I’m still shocked by what happened last night.
We arrived for dinner, the place was no more than half full and it was pretty cold (maybe because it’s located in the basement?). We seated ourselves and the server came by after a few minutes to say hi and that she would be right over. When she returned she took our drinks order, I asked for water no ice, my husband did the same for himself and the rest of our party and my dad ordered a draught Michelob Ultra. A while later our drinks arrived, all the water had ice in it (oh well, not the end of the world, we didn’t say anything) and just before she cracked the beer open at the table my dad saw it was a bottle and quickly said, “oh wait a second, not a bottle. I asked for draught”. Too late, she already opened it. They had a quick exchange where he indicated on the menu that Michelob Ultra was available on draught and she said it wasn’t so he changed his order to a draught Modelo. Anyway, she went back to the bar to correct the order and took the full, opened Michelob Ultra back with her. I watched her and the bartender have a chat about it and then snapped the cap back onto the bottle and stuck it back into the fridge behind the bar! This was the point at which I could sense it was not going to be a stellar experience, but read on.
After what seemed like an excessive amount of waiting for the draught beer (and to take our food order), remember- it was not busy and I watched our server hang at the bar and mess around with the popcorn machine in the corner - she finally came back with the beer and ready to take our food order. I politely asked if the service would be slow for our food upon ordering (just to adjust our expectations, the kids were hungry - also, NO kids menu available so I had to mentally piece together meals from the limited selection) and she wasn’t sure what I meant by that. I explained that I noticed it took quite a bit of time to just get a beer and she replied with curt and attitude that it wasn't her fault, she had to wait for the bartender to return and he (my dad) ordered the wrong beer. (!!!) What!?!? She continued, she insisted that he ordered the wrong beer and it wasn’t her fault. My dad picked up menu and pointed to where it showed Michelob Ultra was available on tap and this is where we added that we asked for water with no ice and she didn’t even get that right to which she FURTHER denied fault. She said we did not ask for that. (Um, heck no. You’re actually delusional, now). Yes we did and we repeated verbatim what we said. After some more arguing back and forth we decided that we needed to escape this nightmare so she sarcastically added, ‘have a good night’ as we left.
Maybe you opened Apple Maps like I did, did a quick search of where to eat in Tusayan, saw that Squire Pub + Social had decent reviews and you’re considering going there. Friend, steer clear. Just go to McDonald’s or the Pizza/Pasta joint down the road. You’ll thank me later.
We arrived for dinner, the place was no more than half full and it was pretty cold (maybe because it’s located in the basement?). We seated ourselves and the server came by after a few minutes to say hi and that she would be right over. When she returned she took our drinks order, I asked for water no ice, my husband did the same for himself and the rest of our party and my dad ordered a draught Michelob Ultra. A while later our drinks arrived, all the water had ice in it (oh well, not the end of the world, we didn’t say anything) and just before she cracked the beer open at the table my dad saw it was a bottle and quickly said, “oh wait a second, not a bottle. I asked for draught”. Too late, she already opened it. They had a quick exchange where he indicated on the menu that Michelob Ultra was available on draught and she said it wasn’t so he changed his order to a draught Modelo. Anyway, she went back to the bar to correct the order and took the full, opened Michelob Ultra back with her. I watched her and the bartender have a chat about it and then snapped the cap back onto the bottle and stuck it back into the fridge behind the bar! This was the point at which I could sense it was not going to be a stellar experience, but read on.
After what seemed like an excessive amount of waiting for the draught beer (and to take our food order), remember- it was not busy and I watched our server hang at the bar and mess around with the popcorn machine in the corner - she finally came back with the beer and ready to take our food order. I politely asked if the service would be slow for our food upon ordering (just to adjust our expectations, the kids were hungry - also, NO kids menu available so I had to mentally piece together meals from the limited selection) and she wasn’t sure what I meant by that. I explained that I noticed it took quite a bit of time to just get a beer and she replied with curt and attitude that it wasn't her fault, she had to wait for the bartender to return and he (my dad) ordered the wrong beer. (!!!) What!?!? She continued, she insisted that he ordered the wrong beer and it wasn’t her fault. My dad picked up menu and pointed to where it showed Michelob Ultra was available on tap and this is where we added that we asked for water with no ice and she didn’t even get that right to which she FURTHER denied fault. She said we did not ask for that. (Um, heck no. You’re actually delusional, now). Yes we did and we repeated verbatim what we said. After some more arguing back and forth we decided that we needed to escape this nightmare so she sarcastically added, ‘have a good night’ as we left.
Maybe you opened Apple Maps like I did, did a quick search of where to eat in Tusayan, saw that Squire Pub + Social had decent reviews and you’re considering going there. Friend, steer clear. Just go to McDonald’s or the Pizza/Pasta joint down the road. You’ll thank me later.
翻译：虽然我们在这里的经历很短暂，但我仍然对昨晚发生的事情感到震惊。
我们去吃晚饭，这个地方不超过一半，而且很冷（也许是因为它位于地下室？）。我们坐下来，几分钟后服务员过来打招呼，她马上就过来。当她回来时，她接了我们的饮料订单，我要了水，没有冰，我丈夫为自己和我们聚会的其他人做了同样的事情，我爸爸点了一杯 Michelob Ultra。过了一会儿，我们的饮料到了，所有的水里都有冰（哦，好吧，不是世界末日，我们什么也没说），就在她在桌子上打开啤酒之前，我爸爸看到那是一个瓶子然后很快说道：“哦，等一下，不是瓶子。我要了喝水”。太晚了，她已经打开了。他们进行了一次快速的交流，他在菜单上指出 Michelob Ultra 有草稿，而她说没有，所以他将订单更改为草稿 Modelo。不管怎样，她回到酒吧纠正订单，并把完整的、打开的 Michelob Ultra 带回来。我看着她和调酒师聊了聊这件事，然后把瓶盖重新扣到瓶子上，然后把它塞回吧台后面的冰箱里！此时我感觉到这不会是一次出色的体验，但请继续阅读。
在等待生啤酒（以及接受我们的食物订单）的时间似乎过长之后，请记住 - 当时并不忙，我看着我们的服务器挂在酒吧里，在角落里摆弄爆米花机 - 她终于带着啤酒回来，准备接受我们的食物订单。我礼貌地询问我们点餐时服务是否会很慢（只是为了调整我们的期望，孩子们很饿 - 而且，没有儿童菜单可用，所以我不得不在心里从有限的选择中拼凑出饭菜），她没有确定我的意思。我解释说，我注意到花了相当长的时间才拿到啤酒，她简短而态度地回答说，这不是她的错，她必须等待调酒师回来，而他（我爸爸）点错了啤酒。 （！！！） 什么！？！？她继续说，她坚持认为他点错了啤酒，这不是她的错。我爸爸拿起菜单，指着哪里显示 Michelob Ultra 是现成的，我们在这里补充说，我们要的是不加冰的水，而她甚至没有得到这个权利，她进一步否认了错误。她说我们没有要求这个。 （嗯，不，你现在实际上是在妄想）。是的，我们做到了，并且逐字重复了我们所说的话。经过一番反复争论后，我们决定需要逃离这个噩梦，所以在我们离开时她讽刺地补充道，“祝你有个美好的夜晚”。
也许你像我一样打开苹果地图，快速搜索了图萨扬的吃饭地点，看到 Squire Pub + Social 的评价不错，然后你正在考虑去那里。朋友，请绕道。只需去路边的麦当劳或披萨/意大利面店即可。以后你会感谢我的。
我们去吃晚饭，这个地方不超过一半，而且很冷（也许是因为它位于地下室？）。我们坐下来，几分钟后服务员过来打招呼，她马上就过来。当她回来时，她接了我们的饮料订单，我要了水，没有冰，我丈夫为自己和我们聚会的其他人做了同样的事情，我爸爸点了一杯 Michelob Ultra。过了一会儿，我们的饮料到了，所有的水里都有冰（哦，好吧，不是世界末日，我们什么也没说），就在她在桌子上打开啤酒之前，我爸爸看到那是一个瓶子然后很快说道：“哦，等一下，不是瓶子。我要了喝水”。太晚了，她已经打开了。他们进行了一次快速的交流，他在菜单上指出 Michelob Ultra 有草稿，而她说没有，所以他将订单更改为草稿 Modelo。不管怎样，她回到酒吧纠正订单，并把完整的、打开的 Michelob Ultra 带回来。我看着她和调酒师聊了聊这件事，然后把瓶盖重新扣到瓶子上，然后把它塞回吧台后面的冰箱里！此时我感觉到这不会是一次出色的体验，但请继续阅读。
在等待生啤酒（以及接受我们的食物订单）的时间似乎过长之后，请记住 - 当时并不忙，我看着我们的服务器挂在酒吧里，在角落里摆弄爆米花机 - 她终于带着啤酒回来，准备接受我们的食物订单。我礼貌地询问我们点餐时服务是否会很慢（只是为了调整我们的期望，孩子们很饿 - 而且，没有儿童菜单可用，所以我不得不在心里从有限的选择中拼凑出饭菜），她没有确定我的意思。我解释说，我注意到花了相当长的时间才拿到啤酒，她简短而态度地回答说，这不是她的错，她必须等待调酒师回来，而他（我爸爸）点错了啤酒。 （！！！） 什么！？！？她继续说，她坚持认为他点错了啤酒，这不是她的错。我爸爸拿起菜单，指着哪里显示 Michelob Ultra 是现成的，我们在这里补充说，我们要的是不加冰的水，而她甚至没有得到这个权利，她进一步否认了错误。她说我们没有要求这个。 （嗯，不，你现在实际上是在妄想）。是的，我们做到了，并且逐字重复了我们所说的话。经过一番反复争论后，我们决定需要逃离这个噩梦，所以在我们离开时她讽刺地补充道，“祝你有个美好的夜晚”。
也许你像我一样打开苹果地图，快速搜索了图萨扬的吃饭地点，看到 Squire Pub + Social 的评价不错，然后你正在考虑去那里。朋友，请绕道。只需去路边的麦当劳或披萨/意大利面店即可。以后你会感谢我的。
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