点评:I recently went for lunch at Bossa, and unfortunately, my experience was far from satisfactory. After a glass fell due to strong wind and caused a cut, I politely asked the waiter for a plaster. However, it took over 10 minutes for it to be provided, despite the urgency of the situation. Even after two napkins were filled with blood, there was no sense of concern or urgency from the staff. When I approached the manager near the bar, I was shocked to learn that the plaster was locked up in the office, despite the presence of a kitchen and employees working with sharp objects. Additionally, the waiter's response that the plasters were locked further highlighted the lack of preparedness and concern for customer safety. Even though I'm a regular customer, I was very disappointed by this experience. It's baffling how the first aid kit could be inaccessible and why it took so long to provide a simple plaster. Moreover, there was no disinfectant or any other form of basic care offered. This negligence and lack of preparedness are truly disappointing and raise serious concerns about Bossa's commitment to customer safety and well-being.
翻译:我最近去 Bossa 吃午餐,不幸的是,我的经历远非令人满意。玻璃被大风吹落,划伤后,我礼貌地向服务员要了一块膏药。然而,尽管情况紧急,但还是花了10多分钟才提供。即使两张餐巾纸都沾满了血,工作人员也没有任何关心或紧迫感。当我接近酒吧附近的经理时,我惊讶地发现石膏被锁在办公室里,尽管有厨房和员工使用尖锐的物体。此外,服务员回应膏药被锁住,进一步凸显了准备工作的缺乏和对顾客安全的担忧。尽管我是常客,但我对这次经历感到非常失望。令人费解的是,急救箱怎么会无法使用,为什么花了这么长时间才提供一个简单的膏药。此外,没有提供消毒剂或任何其他形式的基本护理。这种疏忽和缺乏准备确实令人失望,并引发了人们对 Bossa 对客户安全和福祉的承诺的严重担忧。