点评:Induna Adventures should be approached with caution. This tourist adventure business poses a potential risk and may lead to serious accidents.
Induna Adventures offers safe thrilling activities such as mountain quad biking adventures, river rafting, and zip lining; however, these activities come with inherent dangers.
It is commonly assumed that organizations offering such experiences prioritize the safety of their clients and are well-prepared for any potential hazards. However, based on my personal encounter with Induna Adventures last week, it is evident that their primary focus is greed rather than ensuring the well-being of their customers.
I visited Induna Adventures with my son for a quad bike mountain experience. The manager, Iain Gunn, greeted us and requested that we complete and sign the indemnity form. We complied and paid R1200 for both of us. Our allocated quad bikes appeared worn and not in the greatest condition. We departed to embark on our journey alongside our guide, making our way towards the mountains.
Soon enough, I became aware that my foot brake was malfunctioning and I resorted to using the hand brake; however, it had minimal effect. This led me to unintentionally drive through some bushes, narrowly avoiding colliding with a tree. I promptly informed the guide about the brake issue, and he assured me that he would radio forward for a replacement quad bike. With this in mind, we continued on up to the top of the mountain, under the impression that we were going to be met with a replacement quad bike at the top.
To my surprise, I found ourselves ascending the mountain pass. instead of swapping the quad bike at the top of the mountain as I expected, the guide led us down the mountain pass. I was very quickly in trouble and had to take evasive action to avoid losing control of the bike. It wasn't until we reached the bottom of the mountain that I managed to stop the guide. I insisted that he immediately take us back to the base. Thankfully, my previous experience with quad bikes allowed me to maintain control; otherwise, I could have ended up rolling.
Upon returning to base camp, I approached Iain to discuss the quad bike's dangerous condition and recount the incident. In response, he provided me with a different quad bike. I mounted the new bike only to discover that the hand brake was jammed. Wanting to investigate the issue, I examined the hand brake lock and found an arbitrary tree nut that had been placed there to keep it in a locked position due to a broken locking system (see picture). On pointing this out I was once again given another quad bike, and we resumed our journey on the opposite side of the mountain.
As we rode, I noticed that my son, who was ahead of me, struggled with the bike's front cover. It kept flipping up, obstructing his vision and requiring him to repeatedly push it down to see clearly again. His bike then suddenly began to choke, emitting smoke and stalling. Fortunately, my son stopped and waited to see if the engine would regain power to continue up the mountain. He managed to get the bike going again, with a big puff of smoke as it fired up. Everything went smoothly until we reached the end of our quad bike experience. Our guide took us on a circular track that allowed us to drift the bikes, which was a lot of fun. Suddenly, my bike leaned sharply to the left, and my back left wheel fell off and overtook me before I came to a sudden stop. Iain once again came over to investigate, mentioning that the owner of the farm had ignored his numerous emails about the condition of the quad bikes to no avail. He then proceeded to tell me that quad bikes are not meant for drifting, which is why the wheel fell off. This was news to me. I have since contacted Suzuki, the manufacturer of the quad bike, and they informed me that drifting is well within the capabilities of any of their quad bikes. So our adventure came to an abrupt end. We had only been at Induna Adventures for an hour. To date, I have not had an apology or a refund which further confirms Induna Adventures doesn’t care.
Quad biking is a dangerous activity at the best of times, especially when participating in a mountain quad bike experience with bikes that are in shockingly poor condition. These quad bikes pose a serious risk of accidents, that could potentially lead to fatal injuries. I strongly advise avoiding this particular quad-biking company Induna Adventures. If they neglect the maintenance of their quad bikes, it raises concerns about the safety of other activities such as zip lining or river rafting. Take this warning seriously and reconsider your decision to visit Induna Adventures. I recommend that the authorities inspect Induna Adventures for their disregard for the well-being of fun-seeking tourists.
Chris West-Russell: cdwestrussell@gmail.com
翻译:应谨慎对待 Induna Adventures。这项旅游探险业务存在潜在风险,可能导致严重事故。
Induna Adventures 提供安全刺激的活动,如山地四轮摩托车探险、漂流和高空滑索;然而,这些活动具有固有的危险。
人们通常认为提供此类体验的组织会优先考虑客户的安全,并为任何潜在危险做好充分准备。然而,根据我上周与 Induna Adventures 的个人经历,很明显他们的主要关注点是贪婪,而不是确保客户的福祉。
我和儿子一起参观了 Induna Adventures,体验了四轮摩托车山地体验。经理伊恩·冈恩(Iain Gunn)向我们打招呼,并要求我们填写并签署赔偿表。我们遵守了规定,并为我们俩支付了 1200 兰特。我们分配的四轮摩托车看起来很旧,而且状况不佳。我们和导游一起出发,向山里走去。
很快,我意识到我的脚刹车失灵了,我只好使用手刹车;然而,它的效果微乎其微。这导致我无意中开车穿过一些灌木丛,险些撞到一棵树。我立即向导游通报了刹车问题,他向我保证他会通过无线电转发更换四轮摩托车。考虑到这一点,我们继续向山顶前进,以为我们会在山顶遇到一辆替换的四轮摩托车。
令我惊讶的是,我发现自己正在登上山口。导游没有像我想象的那样在山顶换上四轮摩托车,而是带我们下了山口。我很快就遇到了麻烦,不得不采取规避行动以避免失去对自行车的控制。直到到达山下,我才拦住了导游。我坚持要他立即带我们回基地。值得庆幸的是,我之前使用四轮摩托车的经验使我能够保持控制;否则,我可能会滚下去。
返回大本营后,我找到伊恩讨论四轮摩托车的危险状况并讲述了整个事件。作为回应,他为我提供了一辆不同的四轮摩托车。我骑上新自行车却发现手刹被卡住了。为了调查这个问题,我检查了手刹锁,发现由于锁定系统损坏而被放置在那里以将其保持在锁定位置(见图)。在指出这一点后,我再次得到了另一辆四轮摩托车,我们在山的另一侧继续我们的旅程。
当我们骑行时,我注意到在我前面的儿子正在与自行车的前盖作斗争。它不断地向上翻转,挡住了他的视线,需要他不断地向下推才能看清楚。然后他的自行车突然开始窒息,冒出烟雾并熄火。幸运的是,儿子停下来等着看发动机是否能恢复动力继续上山。他设法让自行车再次启动,点火时冒出一股浓烟。一切都很顺利,直到我们的四轮摩托车体验结束。我们的导游带我们走上了一条环形轨道,让我们可以让自行车漂移,这很有趣。突然,我的自行车猛地向左倾斜,我的左后轮掉了下来,追上了我,然后我猛地停下来。伊恩再次过来调查,并提到农场主忽略了他无数次关于四轮摩托车状况的电子邮件,但毫无效果。然后他继续告诉我,四轮摩托车不适合漂移,这就是车轮脱落的原因。这对我来说是新闻。此后,我联系了四轮摩托车的制造商铃木,他们告诉我,漂流完全在他们的任何四轮摩托车的能力范围内。于是我们的冒险就戛然而止了。我们只在 Induna Adventures 呆了一个小时。迄今为止,我还没有收到道歉或退款,这进一步证实了 Induna Adventures 并不关心我。
即使在最好的情况下,四轮摩托车也是一项危险的活动,尤其是在使用状况极其恶劣的自行车参加山地四轮摩托车体验时。这些四轮摩托车存在严重的事故风险,可能导致致命伤害。我强烈建议避开这家特殊的四轮摩托车公司 Induna Adventures。如果他们忽视四轮摩托车的维护,就会引起人们对高空滑索或漂流等其他活动安全性的担忧。请认真对待此警告,并重新考虑您参观 Induna Adventures 的决定。我建议当局检查 Induna Adventures 是否无视寻求乐趣的游客的福祉。
克里斯·韦斯特·拉塞尔:cdwestrussell@gmail.com