点评:Our overall experience at Oase was truly marvellous. From the moment we arrived, the service was fantastic. The service staff were always ready with a smile and willing to go the extra mile to ensure our stay was as comfortable and enjoyable as possible.
We appreciated the variety of dining ambiences provided—each offering a different but equally memorable experience. A special thanks to Liz, who constantly checked in on us and made sure our needs and preferences were met. Thumbs up for her attentive care!
During the Safari at Kruger, we felt that breakfast could have been simplified with packed sandwiches for convenience. That said, the chef did an excellent job—the cooked meals were delicious, especially the lamb shank and the carrot cake, which we absolutely loved.
The sundowner experience on the first day was exhilarating. The stunning views paired with refreshing drinks made it a highlight of our trip.
One area for improvement would be housekeeping. Our laundry was not picked up as expected. However, we were impressed by the swift response from the maintenance team when we had an issue with the back door lock—it was resolved efficiently.
In summary, our stay at Oase exceeded expectations, and we’re already recommending it to friends planning a visit to South Africa. Thank you for a memorable experience!
翻译:我们在Oase的整体体验非常棒。从抵达的那一刻起,服务就无比出色。服务人员总是面带微笑,并竭尽全力确保我们住得舒适愉快。
我们非常欣赏酒店提供的各种用餐环境——每一种都提供不同但同样令人难忘的体验。特别感谢Liz,她经常来探望我们,确保满足我们的需求和偏好。为她周到的服务点赞!
在克鲁格国家公园游猎期间,我们觉得早餐可以简化,用打包的三明治来方便享用。不过,厨师做得非常出色——烹饪的菜肴非常美味,尤其是羊腿和胡萝卜蛋糕,我们非常喜欢。
第一天的日落体验令人兴奋不已。壮丽的景色搭配清爽的饮品,使其成为我们旅行的一大亮点。
客房服务需要改进的地方之一。我们的衣物没有按预期被收走。不过,当我们的后门锁出现问题时,维修团队的快速响应给我们留下了深刻的印象——问题得到了高效解决。
总而言之,我们在Oase的住宿体验超出了预期,我们已经把它推荐给计划来南非旅行的朋友了。感谢你们为我们带来难忘的体验!