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Underwhelming
Einon_E_Mouse
1
Underwhelming
Bistro Vin De Boeuf的点评
点评：Four of us had reasonably high expectations from reading the reviews, researching the menu, and scrutinising the prices – we thought it would be upmarket, good service, excellent food.
Food – good. Not exceptional, especially for the price, and no better than a lot of other places in South Africa that are a fraction of the price. The melon and ham starter described as “for sharing “ breaks the trades description act – it is ridiculously small in size (and therefore really can’t be shared) and ridiculously over-priced (thereby creating an expectation that the portion size will be large enough to share). We all laughed out loud when it arrived at the table.
Food ordering – if a customer orders the regular chips, and you confirm the order twice, don’t then bring the chips with truffle and Parmesan. If the steaks are ordered with two pepper sauces and one Bearnaise, and again you confirm the order twice, make sure they all get to the table – the Bearnaise sauce never appeared.
Comfort – ensure that four guests are seated at a table large enough for their needs – you know the plate sizes and how things are served. The four of us could only eat at the table if all plates were left hanging over the edge. To eat the various courses with side dishes we had to play shuffle with the place settings. Ridiculous, especially when your restaurant is half empty. Or perhaps that’s why it’s half empty?
Service – the two young guys serving our table couldn’t have been nicer or more friendly. Well done guys – you made the best of what you could tell was not a good experience. I hope the tip we left went straight to you guys because no one else deserved it. The rest of the staff - you spent so much time being pretentious and fawning over the large, loud group of obviously “regulars” that you couldn’t tell that other customers weren’t having a good experience. Even when it was pointed out to you, you did nothing. Thereby ensuring that the ignored customers don’t become future “regulars “.
I understand you’re aiming for an upmarket, expensive, exclusive type of place, and I have no problem with the concept – then treat your customers accordingly.
Overall, an underwhelming, over-priced, poorly-served experience, I won’t be repeating.
Food – good. Not exceptional, especially for the price, and no better than a lot of other places in South Africa that are a fraction of the price. The melon and ham starter described as “for sharing “ breaks the trades description act – it is ridiculously small in size (and therefore really can’t be shared) and ridiculously over-priced (thereby creating an expectation that the portion size will be large enough to share). We all laughed out loud when it arrived at the table.
Food ordering – if a customer orders the regular chips, and you confirm the order twice, don’t then bring the chips with truffle and Parmesan. If the steaks are ordered with two pepper sauces and one Bearnaise, and again you confirm the order twice, make sure they all get to the table – the Bearnaise sauce never appeared.
Comfort – ensure that four guests are seated at a table large enough for their needs – you know the plate sizes and how things are served. The four of us could only eat at the table if all plates were left hanging over the edge. To eat the various courses with side dishes we had to play shuffle with the place settings. Ridiculous, especially when your restaurant is half empty. Or perhaps that’s why it’s half empty?
Service – the two young guys serving our table couldn’t have been nicer or more friendly. Well done guys – you made the best of what you could tell was not a good experience. I hope the tip we left went straight to you guys because no one else deserved it. The rest of the staff - you spent so much time being pretentious and fawning over the large, loud group of obviously “regulars” that you couldn’t tell that other customers weren’t having a good experience. Even when it was pointed out to you, you did nothing. Thereby ensuring that the ignored customers don’t become future “regulars “.
I understand you’re aiming for an upmarket, expensive, exclusive type of place, and I have no problem with the concept – then treat your customers accordingly.
Overall, an underwhelming, over-priced, poorly-served experience, I won’t be repeating.
翻译：我们四个人通过阅读评论、研究菜单和仔细检查价格，抱有相当高的期望——我们认为这将是高档的、良好的服务、美味的食物。
食物——很好。并不特别，特别是就价格而言，并不比南非许多其他地方的价格好多少。被描述为“共享”的甜瓜和火腿开胃菜违反了行业描述法——它的尺寸小得离谱（因此实际上无法共享），而且价格高得离谱（从而产生了一份份量很大的预期）足够分享）。当它到达餐桌时，我们都大声笑了起来。
食品订购 - 如果顾客订购普通薯条，并且您确认订单两次，则不要带松露和帕尔马干酪薯条。如果牛排点了两种辣椒酱和一种蛋黄酱，并且您再次确认订单两次，请确保它们都到达餐桌 - 蛋黄酱从未出现。
舒适 – 确保四位客人坐在一张足够大的桌子上，满足他们的需求 – 您知道盘子的大小以及如何提供食物。如果所有盘子都挂在边缘，我们四个人只能在桌子上吃饭。为了吃各种带有配菜的菜肴，我们必须根据场地设置进行随机播放。太荒谬了，尤其是当你的餐厅有一半是空的时候。或者这就是为什么它是半空的？
服务——为我们餐桌服务的两个年轻人非常友善。干得好，伙计们——你们充分利用了你们认为不是一次好的经历。我希望我们留下的小费直接送给你们，因为没有其他人应得的。其他员工——你花了很多时间自命不凡，对一大群吵闹的明显“常客”阿谀奉承，以至于你无法看出其他顾客没有获得良好的体验。即使有人向你指出，你也什么也没做。从而确保被忽视的客户不会成为未来的“常客”。
我知道您的目标是高档、昂贵、独特的地方，而且我对这个概念没有任何问题 - 然后相应地对待您的顾客。
总的来说，这是一次平淡无奇、价格过高、服务差的体验，我不会再重复了。
食物——很好。并不特别，特别是就价格而言，并不比南非许多其他地方的价格好多少。被描述为“共享”的甜瓜和火腿开胃菜违反了行业描述法——它的尺寸小得离谱（因此实际上无法共享），而且价格高得离谱（从而产生了一份份量很大的预期）足够分享）。当它到达餐桌时，我们都大声笑了起来。
食品订购 - 如果顾客订购普通薯条，并且您确认订单两次，则不要带松露和帕尔马干酪薯条。如果牛排点了两种辣椒酱和一种蛋黄酱，并且您再次确认订单两次，请确保它们都到达餐桌 - 蛋黄酱从未出现。
舒适 – 确保四位客人坐在一张足够大的桌子上，满足他们的需求 – 您知道盘子的大小以及如何提供食物。如果所有盘子都挂在边缘，我们四个人只能在桌子上吃饭。为了吃各种带有配菜的菜肴，我们必须根据场地设置进行随机播放。太荒谬了，尤其是当你的餐厅有一半是空的时候。或者这就是为什么它是半空的？
服务——为我们餐桌服务的两个年轻人非常友善。干得好，伙计们——你们充分利用了你们认为不是一次好的经历。我希望我们留下的小费直接送给你们，因为没有其他人应得的。其他员工——你花了很多时间自命不凡，对一大群吵闹的明显“常客”阿谀奉承，以至于你无法看出其他顾客没有获得良好的体验。即使有人向你指出，你也什么也没做。从而确保被忽视的客户不会成为未来的“常客”。
我知道您的目标是高档、昂贵、独特的地方，而且我对这个概念没有任何问题 - 然后相应地对待您的顾客。
总的来说，这是一次平淡无奇、价格过高、服务差的体验，我不会再重复了。
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