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Unfortunately, terrible first experience and seeking improvement from management. Would not recommend in current state.
Mike K
Unfortunately, terrible first experience and seeking improvement from management. Would not recommend in current state.
State 48 Funk House的点评
点评：I was so excited for my first visit to state 48 because my friends have told me how great this restaurant is plus the name honors the great state of Arizona. Unfortunately, I had a horrible experience my first time. So we made a reservation a month out from the George Strait concert for 10, confirmed with 9 on the Thursday before and then found someone for the ticket and called day off to bump it back up to 10 when we were informed there was no reservation like it was no longer "in the system". Alright, no problem, we worked over the phone to get a new reservation earlier at 2:30 pm and scrambled the group to make it over to West Gate early, whew. So we get there, it's 88F outside and it's hot inside. Request for AC were denied, we were having trouble even getting water served, and we had a few older people in the group. We had flies buzzing around our food, there was no soap in the bathroom, and our table was never bused for 2.5 hours. Everything took very long (30 minutes for water after multiple requests). It seemed like our waitress was working very hard, but we still couldn't get service pointing to poor management decisions and bad operations planning. I certainly hope the owners/management can figure out how to fix these restaurant basics to bring State 48 up to a minimum standard. I'm hoping this was just a fluke. I'd be interested in what State 48 could offer to my group to make up for our poor experience so that we could come back for a wonderful time that was unusually initially expected.
翻译：我第一次访问州 48 时感到非常兴奋，因为我的朋友告诉我这家餐厅有多棒，而且这个名字是为了纪念伟大的亚利桑那州。不幸的是，我第一次遇到了可怕的经历。所以我们在乔治海峡音乐会一个月后预订了 10 人，在前周四确认了 9 人，然后找人买票，当我们被告知没有预订时，请假一天把票涨到 10 人它不再是“在系统中”。好的，没问题，我们通过电话在下午 2:30 提前获得了新的预订，并让团队提前到达西门，哇。所以我们到了那里，外面是华氏 88 度，里面很热。空调请求被拒绝，我们甚至连供水都遇到了麻烦，而且我们组里有几个老年人。苍蝇在我们的食物周围嗡嗡作响，浴室里没有肥皂，我们的桌子从来没有坐过 2.5 小时。一切都花了很长时间（多次请求后需要 30 分钟的水）。看起来我们的女服务员工作很努力，但我们仍然无法得到指向糟糕的管理决策和糟糕的运营计划的服务。我当然希望业主/管理层能够弄清楚如何解决这些餐厅的基本问题，使 State 48 达到最低标准。我希望这只是一个侥幸。我很想知道 State 48 可以为我的团队提供什么来弥补我们糟糕的经历，这样我们就可以回来享受最初不寻常的美好时光。
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